Nathan Clark
Temora
Summary
Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Temora Bowling Club
05.2023 - Current
- Implemented health and safety protocols to ensure compliance with local regulations and enhance patron safety.
- Managed bar staff scheduling, optimizing coverage during peak hours and special events.
- Conducted regular inventory audits to maintain accurate stock levels and minimize waste.
- Developed and updated drink menus, incorporating seasonal ingredients and customer feedback.
- Coordinated special events, including themed nights and tournaments, increasing foot traffic and revenue.
- Established supplier relationships to secure quality products and negotiate favorable pricing.
- Trained new staff on bar operations, emphasizing customer engagement and service excellence.
- Assessed customer feedback to improve service delivery and enhance overall experience.
- Streamlined bar operations, improving efficiency and reducing wait times for patrons.
- Collaborated with kitchen staff to ensure seamless service during busy periods.
- Implemented promotional strategies to increase sales of featured drinks and specials.
- Ensured compliance with responsible service of alcohol regulations to promote safe drinking.
- Maintained cleanliness and organization of bar area, fostering a welcoming environment for guests.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Bar Manager
Leeton Hotel
09.2022 - 04.2023
- Monitored financial performance, preparing reports to identify trends and inform decision-making.
- Facilitated staff meetings to promote communication and address operational challenges.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Bar Manager
Temora Ex Services Club
01.2022 - 09.2022
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Enhanced team productivity through effective scheduling and task delegation.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Bar Manager
Temora Bowling Club
05.2019 - 12.2021
- Increased revenue with creative marketing initiatives and promotional events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, improvements over prior onboarding process.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
Education
High School Diploma -
Temora High School
Temora, NSW12-2000
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Health and safety
- Inventory management
- Outgoing personality
- Customer relations
- Supply ordering
- Shift scheduling
- Supervisory experience
- Strategic planning
- Cash handling
- Team building
Certification
- Cert III Training and Assessing
- RSA Certificate
- RCG Certificate
Timeline
Bar Manager
Temora Bowling Club
05.2023 - Current
Bar Manager
Leeton Hotel
09.2022 - 04.2023
Bar Manager
Temora Ex Services Club
01.2022 - 09.2022
Bar Manager
Temora Bowling Club
05.2019 - 12.2021
High School Diploma -
Temora High School