Summary
Overview
Work History
Education
Skills
Certification
Certification
Languages
Timeline
Generic

Nok Hang Pong

Melbourne,Australia

Summary

I’m a motivated and curious student currently studying at McKinnon Secondary College with a strong passion for software development, technology, and transport systems. I enjoy combining technical skills with real-world experiences, whether that’s developing smart device projects at school, working part-time in hospitality at Lucky Pig Bentleigh, or gaining customer service and operational expertise with Citybus in Hong Kong.


Alongside my studies, I actively take on leadership roles, such as serving as a school orientation leader. I thrive in team environments and love learning new skills, especially those that blend technology, communication, and problem-solving.


I’m eager to connect with professionals and peers who share my interests in tech innovation, urban mobility, and community engagement, and I’m always open to new opportunities to grow and contribute.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Staff Member

The Lucky Pig Bentleigh
03.2025 - Current

• Provide excellent customer service, ensuring positive guest experiences and repeat business
• Support food preparation and maintain high standards of cleanliness and safety
• Collaborate with team members to optimise workflow and reduce wait times
• Successfully handled multiple shifts during peak hours, improving overall service speed
• Developed strong communication and teamwork skills in a dynamic hospitality setting

Junior Software Developer

Citybus Limited
12.2024 - Current

• Gained valuable experience in time management, cross-team communication, and real-world software development in the public transport sector

Staff Member

Citybus Limited
06.2023 - 12.2024

• Assisted passengers with inquiries and ensured a positive customer experience on public transport
• Supported daily operations including route monitoring and scheduling coordination
• Communicated effectively with team members and passengers to resolve issues
• Followed safety protocols and compliance standards
• Managed time efficiently to maintain punctuality and reliability
• Contributed to team efforts to improve operational flow and passenger satisfaction

Education

High School Diploma -

McKinnon Secondary College
McKinnon
11.2025

Skills

    Customer Service

    Teamwork and Collaboration

    Leadership

    Software Development (student-level)

    Communication

    Problem Solving

    Cleaning and organization

    Sales Experience

    Employee Mentoring

Certification

  • First Aid Certification
  • CPR Certification
  • Food Safety Certificate

Certification

• Food Safety
• First Aid
• Adult and Pediatric First Aid/CPR/AED

Languages

Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Staff Member

The Lucky Pig Bentleigh
03.2025 - Current

Junior Software Developer

Citybus Limited
12.2024 - Current

Staff Member

Citybus Limited
06.2023 - 12.2024

High School Diploma -

McKinnon Secondary College
Nok Hang Pong