Nathan Self
SOUTH TURRAMURRA
Summary
A strategic, innovative, approachable Principal Solution Architect with a human-centric & business-oriented methodology to ensure the right outcome based on Enterprise Architecture Techniques. I have significant experience as lead account architect managing and mentoring a team of Architects & Engineers both domestically & internationally as well as a history in presales architecture, project delivery and operational support with over 20 years experience. In my career I have delivered numerous business & technical roadmaps, innovation strategy forums and through leadership workshopping through to implementation and support handover for customers across a wide variety of industries including Corporate IT, Financial Services, Retail, Transport, Defence, Telecommunication, Supply Chain/FMCG & Mining/Steelmaking. Strength in planning, designing & implementing in challenging and complex environments that require expertise across technologies and service as well as out-of-the-box thinking, innovative design, problem-solving and leadership. Demonstrated ability to increase operational performance, effectiveness, and efficiency by developing and implementing systems and policies that align with current and future business requirements. Thrive in an environment of challenge, autonomy, fast pace, and recognition.
Overview
25
25
years of professional experience
Work History
Principal Solution Architect, Commercial
Fujitsu Australia
03.2023 - Current
- Responsible for solution architecture across all customers and proposals in Commercial industry covering FS&I, Transport, Manufacturing, Logistics, Utilities and Mining
- Oversee and peer review all architecture components of projects and service delivery to Commercial accounts
- Manage strong relationships with key stakeholders and decision makers in customer business and internally in Fujitsu as trusted consultant for modern technologies and services to define architecture deliverables for executive-level strategic decisions.
- Manage creation, submission and delivery of complex solutions for delivery in key Commercial customer accounts including SOW, solution design, technical leadership, program status, steering committee, documentation and handover to support teams.
- Create and implement innovative solutions to support customer business objectives.
- Worked closely with Hybrid IT group to produce solution architecture for latest public and private cloud offerings.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Created strong relationships with key decision makers as trusted consultant of Commercial customer accounts and sales proposals.
- Define enterprise processes, best practices and solution architecture for infrastructure services within Fujitsu.
Senior Solution Architect
Fujitsu Australia
03.2013 - 03.2023
- • Lead account architect responsible for Solution and Enterprise Architecture on multiple key, large customers to ensure successful delivery of all IT services, architecture governance, thought leadership and strategic direction.
• Responsible for strategy, roadmap, technical governance, and leadership of technical staff for Fujitsu’s key customer accounts.
• Responsible for driving improvement of architecture and technical deliverables on customer accounts by ensuring technology & services delivered meet objectives & requirements for successful running of their business.
• Oversaw development and maintenance of infrastructure and application services supported and delivered by architect and engineer teams on customer accounts and sales proposals.
• Key technical stakeholder and escalation contact for resolution of major/high priority incidents related to operational components for network, compute, storage, EUC and cloud services.
• Responsible for innovation and strategic thought leadership to modernise and improve customer IT services to ensure it was flexible, scalable, resilient and reliable to met and exceed customer's requirements and business objectives.
• Solution Architect responsible for leading original, early adopter cloud transformation projects on key customer accounts to migrate workloads to public cloud services and hybrid solutions to modernise their IT environment in line with business goals.
• Work with key business stakeholders, customer representatives, technical support and delivery teams to determine objectives, requirements & outcomes for delivery of architecture collateral from strategic roadmaps to tactical solutions.
• Owner of all RFS/SOW/WO presented to customer with comprehensive objectives, schedules & cost estimates through to governance &/or implementation of design and implementation stages of project to ensure successful delivery.
• Provide mentor and technical guidance to Fujitsu internal staff across multiple accounts and teams.
• Work closely with vendors and Fujitsu’s Domain Architects to ensure best practice architecture and design are in place for customer’s IT services.
• Provide architecture governance and technical leadership to project teams to ensure new solutions are successfully implemented in line with customer outcomes and requirements.
• Develop policies, procedures, standards, methodologies, and controls commensurate with functional responsibilities.
• Provide technical architecture services to bid team for proposal responses, project design and paid design consultancy across multiple Fujitsu customers.
• Development, define, model, AS-IS/TO-BE requirement analysis, business case justification, technology selection, solution design, planning, and implementation activities.
• Communicate tactical & strategic solutions with all levels of business from C level to technical staff via presentations, workshops, written communications, and one-on-one briefings
Solution Architect
Fujitsu Australia
06.2011 - 05.2013
- Responsible for solution & technical architecture in Fujitsu’s sales and presales teams to develop new business opportunities for existing and new customers.
- Provide technical architecture services to the presales and projects teams for proposal responses, project design and paid design consultancy to Fujitsu customers.
- Liaise with bid team, project team and directly with customer representatives to determine technical requirements for architectural design.
- Collaborate with the Project Managers and provide technical leadership to Engineers to ensure successful project delivery.
- Coordinate with the Managed Service teams to ensure new solutions are transferred smoothly as part of project to service delivery.
- Prepare detail schedules with cost estimates for the project definition and implementation stages of a project.
- Perform requirement analysis, technology selection, and solution design activities for IT projects.
- Follow proven procedures, templates, and techniques for the delivery of architecture services.
- Develop standardised configurations for the designed solutions.
- Liaise with strategic partnerships of key hardware and software vendors and be aware of their strategic directions and future product developments.
- Effectively communicate with all levels of staff and clients for all presales & post sales activities.
Business Development Manager
OneSteel
08.2008 - 06.2011
- Responsible for the development of new business opportunities and cost savings through improvements in IT infrastructure & business processes for Sheet & Coil division
- Central contact for engagement and co-ordination with customers, business & corporate IT to determine standards & strategic direction of IT projects.
- Successfully designed and co-ordinated QoS improvement project across S&C sites. Includes analysis of existing network & disjointed QoS configuration across multiple sites then designed & implemented to provide necessary performance and bandwidth for critical business systems.
- Design, proposal, planning & implementation of new handheld MDEs to automate stock identification & management for door-to-door processing.
- Successfully implemented B2B connectivity for major customers for automation of order & stock notification between MRP systems.
- Successfully upgraded MRP systems for multiple S&C business units and integrated into Corporate SAP ERP platform to automate stock inventory, ordering & reporting.
Solutions Architect
Thales Australia
02.2006 - 07.2008
- Responsible for all solution architecture across 4 Thales Australia divisions for all infrastructure projects and external sales opportunities
- Responsible for trend analysis within IT industry & co-ordination of key vendors\partners to determine strategic direction and integration of future products into current Thales Australia IT Infrastructure.
- Successfully designed, tendered, planned & co-ordinate migration from low bandwidth foreign managed MPLS to new locally managed high bandwidth MPLS with Expand WAN accelerators, including QoS management, with fully meshed GRE tunnels for data encryptors – to comply with Australia defence standards.
- Successfully designed, presented, planned & implemented new Internet Infrastructure at Garden Island to replace aging Single Internet infrastructure based on Sun Solaris Checkpoint firewall with Dual Internet full-mesh HA\redundant Cisco and Nokia Checkpoint solution.
- Successfully designed, & implemented high availability, high performance LANS at key\critical sites across Australia based on Cisco 6500 series switches, with WAN modules.
- Successfully designed, presented, approved, planned & implemented the Thales Australia Integration Project to integrate the IT infrastructure for the 4 separate Australian companies.
- Successfully designed, planned & co-ordinated implementation of power\UPS, suppression, cooling, racking, network & cabling infrastructure for DRP & multiple Server Rooms.
- Successfully designed, presented, approved, planned & implemented project for WAN connectivity for all remote sites via VPN over Satellite Broadband & subsequent upgrade to NextG technology.
- Project Manager & Technical Lead for new greenfield sites and fit-out of existing sites projects for 300+ users (including computer room design, VLAN re-structure & LAN upgrade) at Thales and Defence sites
Network & Infrastructure Consultant
Unilever Australasia
05.2005 - 02.2006
- Consultant responsible for design and delivery of all network project for Unilever Australasia company working closely with other infrastructure teams.
- Successfully completed implementation of new infrastructure at Australasian Data Centres to remove all Single Points of Failure (SPF) for power, cooling, servers, network devices, cabling & WAN.
- Successfully completed project to optimise old & new network infrastructure to improve customer bandwidth/performance while reducing overall costs.
- Managed installation & configuration of Compuware NetworkVantage probes at multiple sites throughout Australasia & Singapore to capture Business Critical Applications across LANs and WANs in order to identify areas of improvement and assists with incident resolution.
Customer Operations Manager\Senior Network Engineer
BT Global Services
10.2003 - 04.2005
- Responsible for management and leadership of customer facing operational team of first and second line technical people supporting bespoke voice, data, and IT based communications services to Unilever throughout Asia Pacific.
- Setup dedicated Regional Operations Centre for customer in Asia Pacific.
- Implemented all necessary processes, within region and with Central Operation Unit in UK, for 1st and 2nd line support, both during and after hours.
- Re-designed LAN & WAN at Australasian Data Centres to remove all Single Points of Failure (SPF) for domestic WAN, regional WAN & internet connectivity.
- Utilising advanced Cisco technology, re-structured network to improve performance within current infrastructure in Asia Pacific.
- Successfully managed transition of all Operational support to new Regional Operations Centre in India.
Technical Specialist
Unilever Australasia
04.1999 - 09.2003
- Started as technical expert for newly formed Service Desk before being promoted to Engineering team responsible for all project delivery and level 3 operational support of Unilever Australasia IT infrastructure covering EUC, network & infrastructure services.
- Improved & streamlined support and change processes resulting in a dramatic improvement in the server & network uptime.
- Implemented scripting to ensure security and asset auditing was up-to-date.
- Transformed the EUC environment from multiple Windows 2000 configurations to a single Windows XP SOE managed by Microsoft SMS.
- Managed setup of 5 branch sites and relocated a further 3 branch sites for all network connectivity (LAN, WAN and Domain).
- Successfully cutover telephony service to new Cisco CallManager for call management and IPTel platform for IT Service Desk and Consumer call centre at multiple sites.
- Successfully managed the transition of all WAN Management to British Telecom Australasia and all LAN Management to internal Service Delivery Specialist.
Education
Azure Solutions Architect Expert -
Self-study
AWS Cloud Practitioner -
Microsoft 365 Fundamentals -
TOGAF Fundamentals -
VCP5 -
CCNP -
ITIL v2 -
Prometric\Netprep -
Global Knowledge -
TAFE -
Computer Power College -
Chatswood Evening College -
Skills
- Experience as Principal Solution Architect providing Enterprise Architecture on behalf of ICT outsourcer for customer’s business across multiple industries
- Experience in presales, post sales ans service delivery architecture activity within large ICT outsourcer
- Experience is solution architecture, design, and implementation for
- Cloud & Hybrid IT Services (Azure, AWS, Microsoft 365, VMware, Hyper-V, Hyperconverged Infrastructure, Nutanix)
- Identity Access Management (Active Directory, Azure AD, ISIM/ISAM, OKTA, FIM/MIM)
- Modern Workplace (Microsoft Endpoint Configuration Manager - SCCM/Intune/Autopilot, VMware Workspace ONE)
- Endpoint Protection (CrowdStrike, Windows Defender, McAfee, Symantec)
- Networking (Cisco, Juniper, Citrix, VMware, Fortinet, SD-WAN/Network, Always On VPN)
- Virtual Desktop Infrastructure (Azure Virtual Desktop, Citrix, RDS)
- Security (Zscaler, Broadcom (Symantec/Bluecoat), Fortinet, CheckPoint, McAfee/Trellix, Forcepoint, Proofpoint)
- Server infrastructure (Windows, Linux, Exchange, SQL)
- NAS & SAN storage (EMC, NetApp, HPE, Hitachi, Fujitsu)
- Backup (Veritas/Symantec, Veeam, EMC, IBM/Tivoli, Commvault, Cohesity)
Career Outline
- Fujitsu Australia, Senior Solution Architect, 06/01/11, Present, Sydney, NSW
- Fujitsu Australia, Solution Architect, 06/01/13, Present, Sydney, NSW
- OneSteel, Business Development Manager, 08/01/08, 05/01/11, Sydney, NSW
- Thales Australia, Solutions Architect, 02/01/06, 07/01/08, Sydney, NSW
- Unilever Australia, Network & Server Consultant, 05/01/05, 02/01/06, Sydney, NSW
- BT Global Services, Regional Operation Manager – Asia Pacific, 10/01/03, 04/01/05, Sydney, NSW
- Unilever Australia, Technical Specialist, 04/01/99, 09/01/03, North Rocks, NSW
Hobbies and Interests
Baseball, reading, rugby and completing all tasks set by wife to ensure happy life
References
Available on request
Timeline
Principal Solution Architect, Commercial
Fujitsu Australia
03.2023 - Current
Senior Solution Architect
Fujitsu Australia
03.2013 - 03.2023
Solution Architect
Fujitsu Australia
06.2011 - 05.2013
Business Development Manager
OneSteel
08.2008 - 06.2011
Solutions Architect
Thales Australia
02.2006 - 07.2008
Network & Infrastructure Consultant
Unilever Australasia
05.2005 - 02.2006
Customer Operations Manager\Senior Network Engineer
BT Global Services
10.2003 - 04.2005
Technical Specialist
Unilever Australasia
04.1999 - 09.2003
Azure Solutions Architect Expert -
Self-study
AWS Cloud Practitioner -
Microsoft 365 Fundamentals -
TOGAF Fundamentals -
VCP5 -
CCNP -
ITIL v2 -
Prometric\Netprep -
Global Knowledge -
TAFE -
Computer Power College -
Chatswood Evening College -
Similar Profiles
Aayush DhakalAayush Dhakal
EUC Second Level Support Analyst at Fujitsu AustraliaEUC Second Level Support Analyst at Fujitsu Australia
Ana LavuloAna Lavulo
Help Desk Technician at Fujitsu AustraliaHelp Desk Technician at Fujitsu Australia
Ramani DokkaRamani Dokka
Order Fulfilment Manager at Fujitsu AustraliaOrder Fulfilment Manager at Fujitsu Australia