Nathida Khammoungkhoun
Canberra,ACT
Summary
experienced retail customer service associate with 3 years of extensive background in working with volume customer interactions while maintaining customer satisfaction. I can communicate in 3 languages (Lao, Thai, English). Seeking new opportunities in the hospitality industry.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Baitong Authentic Lao and Thai Cuisine
Canberra, ACT
10.2021 - Current
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Education
Certificate II - General Studies
Canberra College
Phillip, ACT12.2023
Certificate III - Hospitality
Canberra Institute of Tech
Canberra, ACTEnglish Upper Intermediate
Unity College Australia
Churches Centre, Belconnen, Benjamin Way, Belconne09.2024
Skills
- Foreign language skills
- Order Taking
- Personal hygiene
- Customer Service
- Cleaning and sanitation
- Collaboration and Teamwork
- Phone orders
Timeline
Front of House Employee
Baitong Authentic Lao and Thai Cuisine
10.2021 - Current
Certificate II - General Studies
Canberra College
Certificate III - Hospitality
Canberra Institute of Tech
English Upper Intermediate
Unity College Australia