Nature Rachel Rupene
Secure Carpark
Redbank Plains
1
Language
5
years of professional experience
I’m a young ambitious hardworking person and also i am a reliable individual and present strong experience in customer service, hospitality, and facility operations. I have the ability to work in fast-paced environments, assist customers effectively, and maintain professionalism under pressure. I am committed to deliver high-quality service and i am ready too commit to a team based workplace also want too contribute positive vibes to my team.
Work History
Car park attendant
5 Months- Assisted customers in drive-in and drive-out areas with ticketing and general enquiries
- Ensured smooth traffic flow and safe vehicle movement
- Resolved customer issues efficiently and professionally
- Provided directions and support
- Operated point-of-sale systems to process transactions efficiently.
- Conducted regular inspections of facilities to ensure cleanliness and maintenance standards.
Waitress
1 Year 1 Month- Operated register and processed orders accurately
- Delivered strong customer service in fast-paced settings
- Maintained clean and organised service areas
- Provided great customer service in fast-paced catering environment
- assisted with food preparation and presentation to ensure quality standards
- Handled cash transactions and processed payments efficiently at events
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm when dealing with difficult customers or during busy shifts.
Call centre representative
3 Months- Managed high volumes of outbound calls professionally
- Consistently met performance targets
- Assisted with customer enquiries and account issues
- Handled difficult conversations calmly and respectfully
Sanitary attendant
4 Months- Maintained hygiene standards across multiple commercial sites
- Serviced and restocked facilities efficiently
- Used tracking systems to manage daily tasks
Receptionist
8 Months- Managed check-ins and check-outs
- Responded to guest enquiries via phone and email
- Delivered professional customer service
- Greeted, registered, and assigned rooms to guests while providing excellent customer service
- Handled and resolved customer complaints and/or issues
- Getting maintenance to sign in and out making sure we get keys back
- Giving room cleaners they’re schedule & going over cleaned rooms also checking if the rooms are ready for customers
Education
- Coursework completed :
- RSA + RSG bundle completed
Skills
Money handling
Reliable and punctual
Self-motivated work ethic
Teamwork and collaboration
CCTV monitoring
Basic maintenance
Ticket issuance
Order taking
Cleanliness
Table setting
Beverage service
Plate carrying techniques
Team collaboration
Attention to detail
Verbal and written communication
Point of sale operation
Data entry
Customer service
Call centre operations
Languages
English
Full Professional
Timeline
Car park attendant
Secure Carpark
12.2025 - 05.2026Read More
Call centre representative
Contact marketing australia
01.2023 - 04.2023Read More
Waitress
Marcos catering services
08.2022 - 09.2023Read More
Sanitary attendant
Alphasan sanitary services
02.2022 - 06.2022Read More
Receptionist
Mantra hotel
03.2021 - 11.2021Read More
Kingston State College
Read More