Naveen Malhotra
Canberra,ACT
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant Manager
SHEFALI JAIN
KAMBAH, ACT
08.2024 - Current
- Assisted in the development of store policies and procedures.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Responded promptly to customer inquiries or complaints regarding products or services.
Field Executive
DELHIVARY PTY LTD
Ludhiana, PUNJAB
01.2023 - 07.2024
- Ensured timely delivery of packages to customers in accordance with company standards.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
Physician Assistant
SATLUJ PHARMA
Ludhiana, PUNJAB
02.2020 - 11.2022
- Administered oral medications to patients in accordance with doctor's orders.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Maintained accurate medication records for each patient.
- Observed patients for adverse reactions to medications or treatments.
Education
Senior Secondary - Commercial And Advertising Art
Govt Sen Sec School
Samrala03-2019
High School Diploma -
Shahed Bhagat Singh Public High School
Machhiwara03-2017
Skills
- Sales strategy development
- Orientation and training
- Process and procedure development
- Retail Operations
- Customer Engagement
- Marketing strategy
Certification
RSA , TRAFFIC TICKET , DRIVING LICENSE
Languages
English
Professional
References
References available upon request.
Timeline
Retail Assistant Manager
SHEFALI JAIN
08.2024 - Current
Field Executive
DELHIVARY PTY LTD
01.2023 - 07.2024
Physician Assistant
SATLUJ PHARMA
02.2020 - 11.2022
RSA , TRAFFIC TICKET , DRIVING LICENSE
Senior Secondary - Commercial And Advertising Art
Govt Sen Sec School
High School Diploma -
Shahed Bhagat Singh Public High School
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