NAVjot kaur
Findon,SA
Summary
Reliable Support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Console Operator
United Petroleum
11.2023
- Responsibilities: Manage day-to-day operations of the store, ensure a high level of customer service and satisfaction by assisting customers in identifying and purchasing desired products, maintain a clean and organized store environment, ensuring a well-stocked store to support the sales process, proficiently managing point-of-sale transactions, taking care of the reception of new shipments, ensure compliance with company policies and procedures.
Customer Service Assistant
Indian Bank
12.2016 - 08.2023
- Responsibilities: Assisting customers with inquiries and transactions, resolving customer issues and complaints, managing account-related tasks, promoting bank products and services, processing various customer transactions like deposit, withdrawal and Forex payments, ensuring compliance with bank policies, identifying opportunities for cross-selling, maintaining effective communication with customers, accurate record-keeping, upholding strict security measures, staying updated on banking regulations and products.
Teller
Punjab & Sind Bank
05.2016 - 11.2016
- Responsibilities: Handling customer inquiries, handling cash deposits and cash withdrawals, handling fund transfer transactions, assisting colleagues with their work, supervising the job in absence of the senior officer, maintaining the files of accounts and advances.
Education
Pursuing Master of Business Administration-Business Analytics -
Flinders University
01.2023
Bachelor of Technology in Electronics and Communication Engineering -
Punjab Technical University
01.2015
Skills
- Strong Management and organizational skills
- An eye for detail
- Well verse communication skills
- Goal oriented approach
- Proficient in MS Word, Excel, Office
- Customer centric approach
- Team Management skills
- Solid numerical aptitude
- Positive attitude
- Adaptable to change
Certification
Certificate-III in Individual Support (Ageing and Disability)
Timeline
Console Operator
United Petroleum
11.2023
Customer Service Assistant
Indian Bank
12.2016 - 08.2023
Teller
Punjab & Sind Bank
05.2016 - 11.2016
Pursuing Master of Business Administration-Business Analytics -
Flinders University
Bachelor of Technology in Electronics and Communication Engineering -
Punjab Technical University
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