Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Navneet Navi

Perth

Summary

An enthusiastic and talented individual brimming with energy and creativity, seeking an internship to bring fresh ideas and exceptional dedication to the workplace. Proficient in working smoothly with MS Excel, Power BI, Kali Linux, and MS Project, and skilled in running complex queries.

Overview

5
5
years of professional experience

Work History

Customer Service

Baaz Services
10.2024 - Current
  • Provided exceptional customer service by addressing inquiries quickly and professionally.
  • Generated repeat business through exceptional customer service.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Implemented and developed customer service training processes.
  • Maintained customer service standards for department and company at large.

Accountant Assistant

Arrow Immigrations
08.2020 - 06.2023
  • Worked there to manage the database and financial matters of Arrow Immigrations

Education

Masters - Management of Information Systems

Edith Cowan University
Perth, WA
07-2025

Bachelor of Commerce -

Kumaun University
06-2020

Skills

  • Data Analysis
  • Reporting
  • MS Excel
  • Power BI
  • Data Visualization
  • IT Security
  • Networking
  • Kali Linux
  • Security Testing
  • Network Troubleshooting
  • Database Management
  • Complex Queries

Activities

Practera Programme Completer Badge Industry Project: EdTech Market Analysis (Philippines) 

  • Successfully completed a two-week industry project, analyzing the EdTech market in the Philippines with a focus on growth opportunities, competitive dynamics, and industry challenges.
  • Collaborated with an international and culturally diverse team of students to deliver comprehensive insights and strategic recommendations.
  • Conducted in-depth research to evaluate market drivers, assess competitive landscapes, and prepare a detailed future outlook for the EdTech sector.
  • Developed critical consulting competencies, including market analysis, problem-solving, and professional communication, while gaining practical experience in the consulting industry.

Buddy Ambassador Program TCU-ECU Partnership 

  • Supported a group of Japanese students as they adapted to a new environment and enhanced their English language skills while exploring Australian culture.
  • Facilitated cross-cultural exchanges through interactive workshops and informal discussions, fostering mutual learning and understanding.
  • Played a key role in creating a welcoming environment, promoting cultural diversity, and building connections that transcended language barriers.
  • Gained valuable insights into intercultural communication, teamwork, and the importance of collaboration in a globalized world.

Health Hackathon 2024 WA Data Science Innovation Hub Collaboration 

  • Participated in the Health Hackathon 2024, hosted by WADSIH in partnership with HBF Health, WA Health, North Metropolitan Health Service, WA Life Sciences Innovation Hub, and Arkahna.
  • Advanced to the grand finale with the Sentinel team by presenting an innovative database solution to tackle complex hospital data challenges.
  • Contributed to designing a scalable and efficient data management system aimed at optimizing healthcare operations.
  • Collaborated with a multidisciplinary team to ideate, prototype, and pitch impactful solutions within a high-pressure and competitive environment.
  • Demonstrated technical expertise, problem-solving skills, and strategic thinking while engaging with industry leaders.

Timeline

Customer Service

Baaz Services
10.2024 - Current

Accountant Assistant

Arrow Immigrations
08.2020 - 06.2023

Masters - Management of Information Systems

Edith Cowan University

Bachelor of Commerce -

Kumaun University
Navneet Navi