Navniti
4 Nebel Street ,lalor,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking Member Service Manager proudly offering overyears of delivering exceptional training to talented teams. Enthusiastic individual analyzing data and drawing effective conclusions for change. Composed and driven with an attitude that is always upbeat and enthusiastic. History of managing diverse clerical, accounting and customer service needs in high-volume settings. Proficient in coordinating a wide range of reports.
Overview
2
2
years of professional experience
Work History
Picker Packer
H&M warehouse
06.2023 - 01.2024
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Used handheld scanners to key in data for packages.
- Selected products and items from shelves and pallets for customer orders.
- Labeled boxes and placed in outbound collection areas.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Utilized RF scanners to track inventory movements throughout the facility.
Cleaning Supervisor
Quality Housekeeping services
02.2022 - 04.2023
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Provided guidance and support to team members when needed or requested.
- Resolved customer complaints promptly and efficiently while ensuring a positive experience.
- Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
- Analyzed data from surveys and feedback forms to identify ways to improve service quality and efficiency.
- Adhered to company policies and procedures while upholding safety standards in accordance with OSHA regulations.
Education
Bachelor of Science - Mathematics ,physics ,chemistry,computer Science
Kurukshetra University
India06-2023
Certificate - Computer Programming
N.C .INSTITUTE OF COMPUTER SCIENCE
INDIASkills
- Complaint Handling
- De-Escalation Techniques
- Promotional Support
- Direct Sales
- Customer Service
- Order Processing
- Route Management
- CRM Software
- Interpersonal Communication
- Multi-Line Phone Systems
- Document and Records Management
- Retail Marketing
- Project Management Abilities
- IT Maintenance Master
- Adaptability and Flexibility
Languages
english
Full Professional
hindi
Full Professional
Timeline
Picker Packer
H&M warehouse
06.2023 - 01.2024
Cleaning Supervisor
Quality Housekeeping services
02.2022 - 04.2023
Bachelor of Science - Mathematics ,physics ,chemistry,computer Science
Kurukshetra University
Certificate - Computer Programming
N.C .INSTITUTE OF COMPUTER SCIENCE
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