I am a caring, compassionate, and enthusiastic individual with a strong commitment to provide the highest standards of care so that clients can live with maximum respect, dignity, comfort and independence. My vibrant, person-centered and friendly approach enables me to relate to people from a variety of backgrounds and work in a team with other health care professionals to ensure the protection and safeguarding of the clients. Seeking a position as a holistic care utilizing my study in community service and empathic nature to provide excellence in residential care. I wish to continue in a rewarding role striving to create a difference in people’s lives.
Overview
4
4
years of professional experience
Work History
Catering Chef
Serco - Pinkenba, QLD, Coca-cola Amatil Group - Richlands, QLD
Developed catering menus to exceed client expectations yet meet tight budgets.
Placed orders for food and supplies needed for proper set up and preparation.
Practiced various safety methods daily to avoid food spoilage and food borne illnesses.
Created unique and fun catering meal options, which included seaside clambakes, pig roasts and summertime barbecues.
Appreciation Award
Responsible Serving of Alcohol
Cambridge Hotel (Customer Service Training)
Worked extensively in hands-on food processing environment before developing expert focus on food safety
Met internal and external customer expectations through teamwork, respect and willingness to help and support others
Reacted productively under constantly changing priorities with numerous interruptions and continuously monitored food safety
Led development, training and maintenance of plant quality and food safety programs
Created safe and healthy work environment throughout plant, adhered to safety policies and procedures and drove safe work behaviors in leadership and front line staff
Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality
Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits
Adapted to shifting priorities and aligned food safety activities to meet organizational goals
Kept eye on quality assurance information to review compliance against specifications and company standards
Developed and delivered training on quality assurance procedures and production operations
Documented and escalated deviations to supervisors and recommended resolutions
Audited internal activities and conducted thorough inspections
Monitored and controlled temperature of products
Tasted or smelled foods or beverages to evaluate whether flavors met specifications or to select samples with specific characteristics
Chef Manager
Momo House
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Monitored quality, presentation and quantities of plated food across the line.
Exercised portion control for items served, eliminating waste.
Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
Chef
McGuries Hotel
10.2023 - 03.2026
Prepared diverse menu items while adhering to food safety standards
Collaborated with kitchen staff to streamline food preparation processes
Assisted in inventory management by tracking ingredient usage and stock levels
Trained new kitchen team members on protocols and best practices
Bookkeeper Assistant
Momo House
05.2022 - 01.2023
Maintained and processed invoices, deposits and money logs.
Completed payroll for employees and maintained detailed records of procedures.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Established QuickBooks accounting system to reflect accurate financial records.
Organized and carried out proactive month-end, quarterly and year-end processes.
Calculated deductions and processed payroll for employees.
Reported financial data and updated financial records in ledgers and journals.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Verified postings to ledgers to confirm accurate entry and account balances.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Verified accurate record keeping processes, reducing financial inconsistencies.
Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheets for variances.
Supported operations by communicating with customers, filing documents and managing data.
Reviewed and processed employee expense reports and vendor invoices for payment.
Investigated daily variances and corrected errors to resolve discrepancies.
Identified accounting errors by developing cross-referencing databases.
Increased customer satisfaction by filing taxes on time and promptly resolving issues.
Planned emergency procedures to save time for introducing special projects.
Carried out day-to-day duties accurately and efficiently.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Created plans and communicated deadlines to complete projects on time
Logistics Manager
Momo House
05.2022 - 01.2023
Directed shipping and receiving of a wide range of products daily.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Coordinated dispatching of TOTAL drivers to accomplish daily delivery requirements.
Managed monthly freight cost reporting processes.
Prepared updated shipment reports for executives and clients.
Kept corporate departments and customers updated on critical shipments.
Reviewed established business practices and improved processes to increase efficiencies and reduce expenses without compromising customer service levels.
Expedited resolutions of shipping errors and packaging mistakes.
Developed a warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
Conducted research to address shipping errors and packaging mistakes.
Administered sales orders, as well as processed and documented transactions.
Assessed and targeted customers need to forge and cultivate productive relationships and maintain top satisfaction levels.
Led value-added customer service team that consistently over-delivered on customer expectations.
Education
Diploma - Community Services
Australian Community and Management College
01-2023
Diploma - Management BSB
Central Australia College
Melbourne, VIC, Australia
04-2012
High School Diploma - undefined
Central Australia College
Melbourne, VIC, Australia
01-2012
High School Diploma - undefined
Imperial College of Technology And Management
Melbourne, VIC, Australia
01-2011
Skills
Strong desire to instill good practice and procedures in those working with You
Mentoring, training and supporting junior staff
Ability to bring creative and commercially viable new lines to market
Before any competitors do
Physically fit and able to lift heavy goods and stand for long periods of Time
Able to communicate well with both superiors and subordinates
Can accurately estimate food and labor costs
Enforcing strict health and hygiene standards in the cooking & food Preparation area
Emotional support
Progress documentation
Appointment transportation
Time management
Verbal and written communication
Computer knowledge
Supply Estimates
Culinary Trends
Staff Supervision and Coordination
Data Analysis
Purchasing Equipment
Menu Planning
Team Leadership
Cost Control and Budgeting
Food Prep Planning
Quality Assurance
Relationship Building
Hiring, Training and Development
Staff Scheduling
Quality Assessment
Special Events and Catering
Safe Food Handling
Equipment Inspection and Maintenance
Food Preparing, Plating and Presentation
Cleaning practices
Food pairings
Kitchen organization
Cooking methods
Food preparation
Accomplishments
Mr Wolf, Melbourne, VIC 6 Months Cook
SSP Australia,Sydney International Airport, NSW 6 Months Cook
Cambridge Hotel, NSW 1 Year Customer Service
Coles, Deewhy, NSW 1 Year Customer Service
The shed cafe, Miranda, NSW 1 Year Chef
Kurrabar Café, Cronulla, NSW 2 Year Chef
The District Restaurants and Cafe 4 Year Sou Chef
1 on One, Canberra, ACT 1 Year InCharge
Raiders Weston, Canberra ACT 1 Year Chef
8848 Momo House, Brisbane, QLD 1 Year Bookkeeper and Logistic Manager
Roles and Responsibilities
Maintain daily living standards by assisting clients with personal hygiene needs.
Utilize strong assessment skills to determine necessary client care and daily function assistance
Coordinate doctor appointments, exercise, and recreation to maintain schedule.
Assist clients in performing a wide range of housekeeping functions to develop level of ability.
Safe manual handling practice.
Maintain a good interpersonal relationship with the clients and other co-workers.
Maintain client’s privacy, confidentiality and dignity at all times.
Respects the client's choice and desire.
Transport clients safely.
Create a schedule to help regulate a client's health and satisfaction.
Timeline
Chef
McGuries Hotel
10.2023 - 03.2026
Bookkeeper Assistant
Momo House
05.2022 - 01.2023
Logistics Manager
Momo House
05.2022 - 01.2023
High School Diploma - undefined
Imperial College of Technology And Management
High School Diploma - undefined
Central Australia College
Diploma - Management BSB
Central Australia College
Chef Manager
Momo House
Catering Chef
Serco - Pinkenba, QLD, Coca-cola Amatil Group - Richlands, QLD