Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Nawaraj Koirala

Sydney,NSW

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

2
2
years of professional experience

Work History

Store Manager

Crust Pizza SansSouci
Sydney, NSW
09.2022 - Current
  • Implemented cost saving initiatives within the store budget guidelines.
  • Trained new employees on food preparation, cash handling, and customer service techniques.
  • Monitored daily operations of the restaurant, including inventory control and ordering supplies.
  • Analyzed sales data to identify trends and opportunities for increased profits.
  • Responsible for interviewing, hiring and training new employees.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Assessed operational efficiency of the store's departments.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Recruited, trained and supervised new employees.

Customer Service Representative

Reddy Express Pagewood
Sydney, NSW
02.2023 - 05.2024
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided accurate information about products and services to customers.
  • Developed positive relationships with customers through friendly interactions.

Education

High School Diploma -

National Higher Secondary School
Kathmandu, Nepal
04-2019

Diploma of Hospitality Management -

Rockford College
Sydney, NSW

Skills

  • Training and mentoring
  • Recruiting and Hiring
  • Friendly and Positive
  • Staff Supervision
  • Inventory Management
  • Store Opening and Closing
  • Multitasking and Organization
  • Sales Analysis
  • Staff Management
  • Problem-Solving
  • Reliable
  • Accurate Cash Handling
  • Vendor Management
  • POS Systems
  • Payroll Management

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional

Affiliations

  • Outdoor Sports
  • Travelling
  • Music
  • Cooking

References

References available upon request.

Timeline

Customer Service Representative

Reddy Express Pagewood
02.2023 - 05.2024

Store Manager

Crust Pizza SansSouci
09.2022 - Current

High School Diploma -

National Higher Secondary School

Diploma of Hospitality Management -

Rockford College

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Nawaraj Koirala