Nazmul Alam
Kelmscott,Australia
Summary
Customer-focused retail professional with hands-on experience in supermarkets and banking. Demonstrated expertise in excellent customer service, efficient transaction handling, and effective stock management. Thrives in fast-paced environments with meticulous attention to detail, ensuring a seamless shopping experience for customers. Committed to teamwork and delivering high-quality service in a dynamic retail setting.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Agora Super Shop
01.2024 - 07.2024
- Provided exceptional service and resolved issues efficiently.
- Managed cash transactions with accuracy and efficiency.
- Assisted in inventory control and shelf organization
Sales Associate
Shwapno Super Shop
01.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Banking Intern
Trust Bank Limited
05.2022 - 12.2022
- Managing Existing clients and analyzing the prospect of new clients
- Worked cross functionally with others department.
- Coordinating General Banking
Education
Bachelor of Business Administration - Human Resource Management, Marketing
BRAC University, School of Business
Dhaka01.2023
Higher Secondary Certificate - Science
Bir Shreshtha Noor Mohammad Public School & College
01.2017
Secondary School Certificate - Science
Motijheel Ideal School and College
01.2015
Skills
- Hard-working, Efficient and Proficient
- Able to learn new tasks quickly
- Reliable and responsible for work ethics
- Able to manage, handle and operate multiple tasks
- Able to work independently, as well as work in groups
Reference
Minhazul Alam
minhajzsawon@gmail.com
Assistant Manager at Hungry Jack's
Joondalup
Contact : +61 413 050 326
Farjana Akter Shantana
shantona128@gmail.com
Night fill team member at Woolworths port Coogee
Contact +61 480 531 433
Timeline
Customer Service Representative
Agora Super Shop
01.2024 - 07.2024
Sales Associate
Shwapno Super Shop
01.2023 - 12.2023
Banking Intern
Trust Bank Limited
05.2022 - 12.2022
Bachelor of Business Administration - Human Resource Management, Marketing
BRAC University, School of Business
Higher Secondary Certificate - Science
Bir Shreshtha Noor Mohammad Public School & College
Secondary School Certificate - Science
Motijheel Ideal School and College
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