Neeraj Kumar
Perth,WA
Summary
Cybersecurity enthusiast with an interest in technology, system software, and automation. Demonstrated ability to maintain high work standards, thrive under pressure, and deliver results consistently. Passionate about continuous learning. Actively seeking IT Support position to expand hands-on experience and provide best customer service.
Overview
4
4
years of professional experience
Work History
Operational Manager
Motive Motors
01.2024 - Current
- Oversaw the management and maintenance of the Car Dealership Management System (Virtual Yard)
- Conducted accurate data entry for newly acquired and sold vehicles, managed inventory, and tracked vehicles requiring maintenance
- Executed various administrative tasks to support dealership operations, ensuring smooth workflow and compliance with company policies
Intern
CyberCX
02.2024 - 11.2024
- Collaborating with a team of six students to develop a Penetration Testing application, adhering to the guidance, supervision, and requirements provided by CyberCX
- Participating in meetings with CyberCX mentors to discuss project progress, challenges, and solutions
- Gaining practical experience in penetration testing methodologies, security assessments, and cybersecurity best practices
Retail Sales Associate
Optus
01.2023 - 12.2023
- Exceptional sales professional adept at understanding customer requirements, delivering tailored solutions, and closing sales for a range of telecom products
- Proficient in cross-selling and up-selling strategies to maximize revenue generation while providing excellent service to customers
- Demonstrated expertise in maintaining compliance standards and skillfully merchandising on-shelf products to enhance visual appeal and drive sales
Course Consultant
Bela Beauty College
12.2021 - 02.2022
- Proactively contacted and engaged with potential clients who expressed interest in beauty courses through sign-up forms
- Delivered comprehensive information and guidance on the most suitable beauty courses to assist clients in making informed decisions
- Successfully closed sales by effectively addressing client needs, utilizing persuasive techniques, and ensuring exceptional customer service throughout the consultation process
Project Manager
Salsoft Technology
01.2021 - 11.2021
- Engaged in direct communication with business customers to understand their unique requirements and discuss their specific business needs
- Developed comprehensive action plans to address the identified business objectives, including assigning appropriate teams with relevant expertise to execute the plan effectively
- Demonstrated strong project management skills by overseeing the implementation of the action plan, ensuring its successful fulfillment, and delivering desired outcomes for the clients
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Bachelor of Computing - Cybersecurity
Curtin University
Bentley, WA01.2025
Diploma of Information Technology -
Curtin College
Bentley, WA10.2022
Skills
- Communication Skills
- Ability to Learn Quickly
- Ability to Work Under Pressure
- Dedicated Team Player
- User support
- User credential management
- Technical troubleshooting
- Application installations
- Ability to Work in a Team
- Customer service
Timeline
Intern
CyberCX
02.2024 - 11.2024
Operational Manager
Motive Motors
01.2024 - Current
Retail Sales Associate
Optus
01.2023 - 12.2023
Course Consultant
Bela Beauty College
12.2021 - 02.2022
Project Manager
Salsoft Technology
01.2021 - 11.2021
Bachelor of Computing - Cybersecurity
Curtin University
Diploma of Information Technology -
Curtin College
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