Neeti Bhochhi Bhoya
Boronia,VIC
Summary
Customer service professional with extensive experience at LookSmart Alterations, recognized for exceptional communication and organizational skills. Demonstrated success in improving customer satisfaction through effective problem-solving and meticulous attention to detail. Skilled in point-of-sale systems and proficient in multitasking, contributing to efficient operations and enhanced shopping experiences.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
LookSmart Alterations
Sydney, NSW
10.2018 - 07.2023
- Assisted customers with garment alteration enquiries and fittings
- Managed bookings, orders, and collection schedules efficiently
- Handled payments, receipts, and daily cash balancing
- Responded to phone and in-person enquiries with professionalism
- Maintained accurate customer and order records
- Order tracking and delivery coordination
- securing new clients to strengthen business
Retail Assistant
Barbeques Galore
Sydney, NSW
09.2018 - 05.2021
- Assisted customers with product selection, sales, and after-sales support
- Processed payments and maintained point-of-sale accuracy
- Ensured retail floor was stocked, organised, and well-presented
- Collaborated with team members to meet daily sales goals
- Provided clear product information and exceptional customer service
Education
Bachelor of Arts - Bachelor in Fashion And Design
Raffles College of Design
Sydney, NSW01-2015
Year 11–12 - Commerce And Accounting
Kathmandu Donbosco
Kathmandu , Nepal01-2008
Skills
- Customer service and communication
- Computer literacy (Microsoft Word, Excel, Outlook)
- Professional phone and email etiquette
- Dependability
- Organizational skills
- Attention to detail
- Multitasking and prioritization
- Quick learning ability
- Team-oriented attitude
- Point-of-sale systems experience
- Data entry proficiency
- Creative thinking skills
- Professional presentation
Languages
English
Full Professional
Chinese (Mandarin)
Elementary
Nepali
Native/ Bilingual
Hindi
Professional
Additional Information
Reliable, organized, and adaptable to new systems, strong eye for presentation and detail developed through design studies, live near Knoxfield, VIC, with easy commute access, passionate about organization, customer satisfaction, and continuous learning
References
References available upon request.
Timeline
Customer Service Representative
LookSmart Alterations
10.2018 - 07.2023
Retail Assistant
Barbeques Galore
09.2018 - 05.2021
Bachelor of Arts - Bachelor in Fashion And Design
Raffles College of Design
Year 11–12 - Commerce And Accounting
Kathmandu Donbosco