Proven leader with a track record of driving operational excellence and project success at Capgemini. Skilled in strategic leadership and project management, I've spearheaded initiatives that significantly enhanced efficiency and client satisfaction. My approach combines analytical thinking with a strong ability to build relationships, fostering team collaboration and mentoring talent towards achieving high-impact results. Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Hardworking Associate Director knowledgeable about business practices in the [Description] industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Neha Bisht
Summary
Overview
Work History
Capgemini
Job overview
- Led teams of up to [Number] personnel, supervising daily performance as well as training and improvement plans.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
Swiss Re Corporate Solutions
Job overview
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
- Managed cross-functional teams to deliver high-quality projects on time and within budget.
Capgemini
Job overview
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
- Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
- Contributed to the establishment of standard operating procedures for business analysis processes, resulting in more effective and efficient project delivery.
- Increased team productivity through effective communication, collaboration, and resource management strategies.
- Implemented process improvements that resulted in significant time savings for various departments across the organization.
- Worked one-on-one with clients to improve [Type] specifications.
- Exercised critical thinking to resolve [Type] error in [Type] reports.
- Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
Swiss Re Corporate Solutions
Job overview
- Implemented talent management strategies that attracted top-tier candidates while retaining existing highperformers.
- Improved communication within teams by facilitating workshops and designing collaborative processes.
- Enhanced organizational efficiency by conducting comprehensive assessments and implementing targeted improvement strategies.
- Transformed organizational structures to better align with evolving business objectives, resulting in improved efficiency and effectiveness.
TechMatrix Pte Ltd
Job overview
- Managed successful migration projects from legacy systems to new CRM platforms, minimizing disruptions to business operations.
- Conducted regular performance reviews for team members, fostering an environment of continuous growth and learning among consultants.
- Enhanced CRM system efficiency by streamlining processes and implementing automation strategies.
- Achieved increased lead conversion rates through targeted marketing campaigns based on detailed customer segmentation within the CRM platform.
3P Solutions Pte Ltd
Job overview
- Developed custom modules within the CRM system tailored specifically for unique business needs, resulting in improved productivity across departments.
- Evaluated emerging technologies in the market, recommending strategic investments that would enhance current CRM capabilities.
- Enhanced CRM system efficiency by streamlining processes and implementing automation strategies.
- Collaborated with cross-functional teams to identify areas for improvement, leading to enhanced CRM functionality and usability.
Salesforce
Job overview
- Achieved successful data migration from legacy systems into new Salesforce environments without loss or compromise of vital information assets.
- Leveraged Salesforce automation tools to streamline client workflows, reducing manual efforts and increasing overall efficiency.
- Mentored junior consultants, sharing knowledge and expertise in order to foster professional growth within the team.
- Conducted thorough analysis of client requirements, translating them into actionable plans for successful Salesforce integration.
Education
MDU
University Overview
Skills
- Project Management
- Strategic leadership
- Analytical Thinking
- Coaching and Mentoring
- Relationship Building
- Decision-Making
- Team Collaboration and Leadership
- Operations Management
- Critical Thinking
- Process Improvement
https://www.linkedin.com/in/neha-bisht-44920224/details/experience/
•A multi-certified and experienced leader in program delivery, with a proven track record of implementing highly complex programs using Agile methodologies and Scrum ceremonies to ensure on-time product delivery.
•Successfully drive key initiatives from planning to implementation, achieving positive and measurable organizational digital transformation impacts. Combine analytical knowledge, leadership abilities, and relationship-building skills to engage stakeholders at all levels and enable data-driven decision-making.
•Excel at identifying areas for improvement, ensuring the highest levels of efficiency and excellence.
I specialise in managing and delivering huge and complex digital transformation programs, which covers people, processes and cloud-based technologies with budgets over AUD$10 million.
I look forward to taking your organization, along with your employees, customers, clients, and partners, on a transformative journey. My goal is to streamline, integrate, and automate your business processes while empowering you to harness the full potential of modern cloud technologies. Together, we will drive business innovation and modernization initiatives to new height.
Yoga and Cooking
As a SAFe Agile practitioner, I am a passionate advocate for mindfulness, fitness, and work-life balance. I believe in balancing work and family life, and I find that yoga is essential to striking that balance. A harmonious and cordial work environment is key to success. Cooking helps me maintain a healthy lifestyle, as I believe good health flows from the food we eat. I thrive on facing new challenges and contributing positively to society.
Timeline
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