Neil Brown
Summary
Reliable individual who has helped increase sales & opportunities by effectively interacting with customers. Focused on team performance and product knowledge to help get the best out of the tasks ahead.
Overview
10
10
years of professional experience
Work History
Counter Hand
Reece Plumbing
02.2021 - Current
- Engaged directly with contractors, plumbers, builders and other key individuals in effort to promote business opportunities.
- Recommended plumbing products that would fulfill customer requirements.
- Answered questions from customers regarding plumbing materials and products.
- Built lasting client relationships through effective communication and prompt issue resolution talents.
- Scheduled deliveries, monitored progress and communicated updates to customers.
2IC Manager
Coles Supermarket
01.2019 - 02.2021
- Maintained produce display, prep and storage areas in clean and orderly condition.
- Coached and mentored new team members.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Fresh Produce Team Member
Coles Supermarket
12.2013 - 01.2021
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Collaborated with store management to align with objectives and provide quality produce.
- Kept tidy and organized area to comply with cleanliness standards.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Education
Certificate II - Electrotechnology
Northern College of The Arts & Technology
Preston, VIC10.2015
Victorian Certificate of Education -
Lalor Secondary College
Lalor, VIC10.2015
Skills
- Schedule Preparation
- Safety Awareness
- Constructive Feedback
- Customer Needs Assessments
- Maintaining Clean Work Areas
- Customer Inquiries
- Special Orders
Timeline
Counter Hand
Reece Plumbing
02.2021 - Current
2IC Manager
Coles Supermarket
01.2019 - 02.2021
Fresh Produce Team Member
Coles Supermarket
12.2013 - 01.2021
Certificate II - Electrotechnology
Northern College of The Arts & Technology
Victorian Certificate of Education -
Lalor Secondary College