Neira Jakupovic
Labrador
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Priceline Pharmacy
12.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Retail Worker
Calvin Klein
11.2022 - 10.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed efficient cash register operations.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Fast Food Worker
MacDonalds
05.2021 - 11.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
Education
Bachelor of Nursing - Nursing
Griffith University
QLD11-2027
High School Diploma -
Southport State High School
Gold Coast, QLD11-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash management
- POS system operation
Timeline
Customer Service Cashier
Priceline Pharmacy
12.2024 - Current
Retail Worker
Calvin Klein
11.2022 - 10.2024
Fast Food Worker
MacDonalds
05.2021 - 11.2022
Bachelor of Nursing - Nursing
Griffith University
High School Diploma -
Southport State High School
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