NELSON WONG
Waterloo,Australia
Summary
Highly motivated and enthusiastic professional eager to begin a career in marketing. With a strong foundation in customer service and team leadership from my time at Event Cinemas Gold Class, I bring valuable skills in communication, problem-solving, and relationship building. I’m driven to learn quickly, contribute creatively, and adapt in fast-paced environments. My experience working directly with customers has sharpened my ability to understand audience needs — a strength I’m excited to apply to marketing strategies. I’m ready to bring fresh energy, a strong work ethic, and a deep interest in brand engagement to a growing marketing team
Overview
6
6
years of professional experience
1
1
Certification
Work History
Duty Manager
Event Cinemas Gold Class
08.2022 - Current
- Prepared and analyzed reports on sales, expenses, and performance metrics.
- Created and implemented operational procedures to enhance productivity.
- Managed schedules and allocated tasks based on workload and priorities.
- Facilitated communication between upper management and staff to convey policies effectively.
Camera Assistant/ Runner
Bondi Rescue (Season 17)
11.2022 - 01.2023
- Supported production team by executing technical tasks promptly to ensure seamless operations.
- Facilitated communication among production staff, lifeguards, and the public during rescue operation filming.
- Enhanced problem-solving skills while maintaining an adaptable mindset for dynamic situations.
Supervisor
Chef David Kew
04.2021 - 12.2021
- Oversaw daily operations of high-end restaurant, maintaining exceptional service and quality standards.
- Cultivated relationships with regular patrons to enhance customer loyalty and satisfaction.
- Trained new hires to foster teamwork and uphold service excellence.
- Resolved patron issues promptly to ensure a positive dining experience.
Events Director
Australian National University’s ASIAA Society
02.2019 - 11.2020
- Executed planning and management of themed events for diverse student populations.
- Directed marketing and communication campaigns to enhance ASIAA brand visibility.
- Developed engaging content for social media, achieving 20% following growth in one year.
Education
Bachelor of Commerce & Bachelor of Arts - Marketing and Psychology
Australian National University
02.2021
High School Diploma -
Radford College
12.2016
Skills
- Leadership and teamwork
- Filmmaking and photography
- Customer service and support
- Customer relationship management
- Team collaboration
- Time management
- Effective communication
- Critical thinking
- Adaptability
Certification
- First Aid & CPR Certification
- Working with Vulnerable People
- RSA Competency
References
References available upon request.
Timeline
Camera Assistant/ Runner
Bondi Rescue (Season 17)
11.2022 - 01.2023
Duty Manager
Event Cinemas Gold Class
08.2022 - Current
Supervisor
Chef David Kew
04.2021 - 12.2021
Events Director
Australian National University’s ASIAA Society
02.2019 - 11.2020
Bachelor of Commerce & Bachelor of Arts - Marketing and Psychology
Australian National University
High School Diploma -
Radford College
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