Neralee Irvine
Canungra,QLD
Summary
Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
9
9
years of professional experience
Work History
Shop Assistant
Flessers Bakery
Canungra, QLD
11.2021 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
Production Manager
Thrives Plant Wholesalers
Upper Coomera, QLD
04.2015 - 03.2020
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Coordinated with other departments to align production with customer requirements.
- Enforced health and safety protocols to promote safe working environment.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Ordering and recieveing of stock.
- Weekly planing production and farm maintenance.
- Stocktake
Skills
- Store maintenance
- Stock replenishment
- Safety Procedures
- Honest and Dependable
- Customer Assistance
- Attention to Detail
- Organization
- Store Organization
- Store Opening and Closing
- Cash Register Operation
Timeline
Shop Assistant
Flessers Bakery
11.2021 - Current
Production Manager
Thrives Plant Wholesalers
04.2015 - 03.2020