Nerissa Saville

• 2021 - RYDA - Driver Trainer Facilitator
• 2019-2020 - Murcotts Excellence Training - Driver Trainer Facilitator
• 2000-2006 - Complete Lifestyles - Wellness key note presenter and trainer
• DRIVING:
• Developed and maintained courteous and effective working relationships.
• Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
• Verified proper use of safety restraints by vehicle occupants to comply with state and road law.
• Offered timely commands to assist student driver in steering or braking to avoid accidents.
• Educated adult and learner drivers on vision, vehicle control and vehicle physics applying variety of instructional techniques, including hands-on curriculum.
• Provided clear, informative lectures on speed, stopping, vision and physics to classes of twenty five students.
• WELLNESS:
• Conducted research, gathered information from multiple sources and presented results.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Handled daily enquiries to address customer inquiries and concerns.
• Participated in continuous improvement by generating training and key note presentations, engaging in problem-solving activities to support teamwork.
• Handled day-to-day running of team personal development, ensuring high levels of productivity and progression.
• Resolved problems, improved operations and provided exceptional service.

• 2017 - Certified Life Coach - Life Beyond Limits - Murwillimbah.
• 2017 - Certified Eriksonian Hypnotherapist - Life Beyond Limits - Murwillimbah.
• 2017 - Certified Neuro-Linguist Practitioner - Life Beyond Limits - Murwillimbah.
• Helped clients build life management and coping skills to handle daily needs and specific stressors.
• Encouraged clients to set and achieve reasonable goals on weekly basis.
• Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
• Assessed clients issues pertaining to, anxiety, migraines and self sabotage to resolve personal conflicts, and move clients forward into healthy space.
• Provided emergency response in crisis situations to diffuse tensions and panic attacks.
• Conferred with clients after sessions to give feedback on findings and build expectations for results and future sessions.
• Dispelled misinformation about hypnotherapy, false memories and concept of subconscious mind to build trust with clients seeking treatment.
• Induced trance-like state in patients to change behavioral patterns through access to subconscious mind.

• TESOL teaching:
• 2019 - Turner English School - Melbourne - face to face.
• 2017 - 2020 - Say ABC - China - online.
• 2006 - Jiansu Teacher Project - China - face to face.
• 2006 - Hauian Foreign Language School - China - face to face.
• SEWING/THEATRE/COSTUME teaching:
• 2015 - Doveton College - Melbourne
• 2014 - Melbourne Polytechnic.
• 2013 - Swinburne University - Melbourne.

TESOL:

• Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
• Immersed students in unfamiliar cultures by devising hands-on activities.
• Delivered one hundred hours of classroom lectures, instructing over , from children to adult students per semester.
• Educated students in basics of English grammar and conversational speaking.
• Developed and taught ESL curriculum to improve students' conversational abilities, as the need arrived.
• Gave one-on-one attention to each student while maintaining overall focus on entire group.
• Created new lesson plans based on course objectives.
• Worked with average of fifteen students per class.
• Used school portals to teach, and to monitor and record student progress, according to the company policies and procedures.

SEWING/THEATRE/COSTUME:

• Delivered classes to adult students on design, pattern making and garment construction.
• Communicated effectively with students on the safe use of several industrials ewing machines.
• Maintained regularly scheduled office hours to advise and assist students with homework and assignments.
• Organized and delivered excursions to places of industry relevance for the students.
• Represented content using technologies and pedagogical techniques to enhance learning.
• Administered and corrected evaluations and assessments, according to Australian TAE assessment criteria.

MUSICAL THEATRE:

• 2014 - 'Parade' - Company: The Collective.
• 2013 - 'Phantom of The Opera' - Company: CLOC Musical Theatre Company.
• 2012 - 'Sunset Boulevard' - Company: CLOC Musical Theatre Company
• 2001-1996 - Seasonal Christmas Musicals - Company: Ipswich Region Community Church, and The Dream Centre Christian Church.

FILM:

• 2013 - 'Good Boy' - Director Oran Franco.
• 2012 - 'Like Children' - Director Oran Franco.
• 2011 - 'Neddy' - Director: Emily Dalkin
• 2010 - 'Bunker' - Director: Joey Hitten.
• 2009 - 'Dilemma' - Director: Namrata Majumdar.
• 2009 - 'If Only' - Director: Namrata Majumdar.
• 2009 - 'Contender, Skirmish & The Itch' - Director: Joey Hitten.
• Organized and managed all outfitting and styling for all above mentioned films and theatre productions, with cast members ranging from small children to grown adults. With cast numbers ranging from three to thirty.
• Developed entire looks, including garments, makeup and wigs.
• Designed new patterns for special genre and story requirements.
• Created visually appealing character styles that married story with director vision.
• Read scripts and researched appropriate costumes.
• Organized all costumes and accessories according to daily shooting schedule.
• Completed alterations to existing outfits to fit specific body sizes and types.
• Clearly communicated design revisions to all members of fashion design team.
• Properly accessorized costumes for period films and plays.
• Took up and let down hems to shorten or lengthen garment parts.
• Shopped at brick-and-mortar and online stores to find unique and relevant pieces.
• Coordinated pick-up with sample specialists.
• Determined financial goals and in-season projections.

• 2015 - 2018 - Hard Yakka - West Farmers - Melbourne VIC.
• 2008 - Cartridge World - Marybough QLD.
• 2007 - Craft Warehouse - Hervey Bay QLD.
• 1987 - Sam's Fruit n Veg - Gold Coast QLD.
• 1985 - Sew n Things Haberdashery - Gold Coast QLD.
• 1985 - Boomerang Farm Tourist Park - Gold Coast QLD
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction in person, phone or virtual. Assisted customers with locating and choosing merchandise to meet their specific needs.
• Helped customers manage large purchases by collecting items from shelves and storage locations.
• Assisted customers with POS, refund's for returned items, receipts, processed exchanges and offered store credit to achieve customer satisfaction.
• Balanced and organized cash register by handling cash, counting change and storing coupons, opened and closed store when required..
• Folded and arranged merchandise in displays to drive sales, participate in stock-take, stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
• Worked closely with staff members or independently to solve problems and handle customer concerns.

• 2012-2014 - 'Costume Connoisseur' - Melbourne.
• 2012-2013 -'Be A Star Bridal - Melbourne.
• 2011 - 'Junes Designs' - Melbourne.
• 2011 - 'Methodist Ladies College' - Melbourne.
• 2010 - 'The Globe Theatre Company' - NZ.
• 2010 - 'That Perfect Day' - Melbourne.
• 2010 - 'Woodford Folk Festival' - Melbourne.
• 2010 - 'Stepps Dance School' - Melbourne.
• 2009 - 'National Institute Circus Arts' - Melbourne.
• 2008 - Z-Pac Theatre - Hervey Bay.
• 1996-2005 - 'Christmas Musicals' - The Dream Centre Christian Church, Ipswich Region Community Church.
• 1985-1995 - 'Nerissa Saville' - Ipswich, Gold Coast.
• Altered existing wedding dresses, costumes to fit design briefs.
• Manufacturer bespoke bridal and costume garments, including fabric sourcing, pattern making,cutting fabric, sewing, fittings, and finishing within customers specific timeframes.
• Operated and tended to sewing machine maintenance troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Operated sewing machines, for stitching seams, sew boning, lace, satin and or replace fabric components.
• Altered and hemmed lace and satin wedding dresses and trains to create custom-fitted styles.
• Generated seaming, hemming and alterations.

• 2013 - Australian Opera - 'The Ring' - Melbourne.
• Collected research garments and accessories, from multiple sources and presented results to costume cordinator.
• Worked closely with costume coordinator to maintain optimum levels of communication to effectively and efficiently complete projects.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Developed and maintained courteous and effective working relationships.

• 2011 - CLOC Musical Theatre - 'Aspects of Love' - Melbourne.
• Organized and managed all outfitting and styling for musical theatre cast of seventeen cast members with multiple characters, and over one hundred costumes.
• Liaised with designer and director to source entire looks, including garments patterns, fabrics, and accessories.
• Sewed full outfits for use by main actors and extras.
• Coordinated with and supervised hiring of any costumes.
• Offered valuable feedback on, fit and continuity.
• Collecting all receipts for spending to meet financial goals and budget projections.
• Completed alterations to existing outfits to fit specific body sizes and types complete with accessories..
• Oversaw all phases of costume production, from pre- to post-production, and delivery of costumes for bump in and bump out..

• 2010 - The Different Engine -'Tom Wills' - Melbourne.
• Documentary feature length film, as wig assistant.
• Served customers with friendly, efficient manner following outlined steps of service.
• Maintained energy and enthusiasm in fast-paced environment.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained excellent attendance record, consistently arriving to work on time.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Carried out day-day-day duties accurately and efficiently.

• Developed loyal and highly satisfied customer base.
• Created organization systems for inventory control, and food manufacturing.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, offering numerous recommendations from satisfied customers.
• Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
• Used cash registers and credit card machines.
• Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
• Maintained state cleanliness standards.
• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
• Displayed enthusiasm and promoted service to customers, successfully.
• Kept server areas clean and stocked during service hours to increase efficiency while working tables.

• Carried out day-day-day duties accurately and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Maintained energy and enthusiasm in fast-paced environment.
• Managed all phone enquiries, booking appointments for students, and immediate notification of booking to employees.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
• Handled client correspondence and tracked records to foster office efficiency.