Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nethmi Wijesuriya

Mulgrave,VIC

Summary

Dedicated and enthusiastic Early Childhood Education student with strong analytical, communication, and problem-solving skills. Seeking a placement opportunity to apply my academic knowledge and hands-on training in a childcare setting to support and nurture children's development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Services Coordinator

Fairfields Lawyers
East Melbourne, VIC
01.2023 - 06.2024
  • Served as a liaison for clients from initial contact through completion of legal services
  • Handled client inquiries and provide timely and accurate responses
  • Assisted attorneys with day-to-day operations, including scheduling appointments and discarding files
  • Ensured client satisfaction and positive experience throughout the legal services process
  • Managed daily office operations and provide administrative support to attorneys and staff

ICT Administrator (Internship)

Rinnai Australia Pty Ltd.
Keysborough
08.2023 - 10.2023
  • Conducted a comprehensive audit of the file server's content to identify obsolete, redundant, and irrelevant files and folders
  • Collaborated with department representatives to determine critical documents and appropriate access controls
  • Developed a plan for organizing files into a coherent and user-friendly directory structure
  • Implemented necessary changes to the file server, including file deletion, access control configurations, and directory restructuring
  • Monitored and evaluate the performance and usability of the file server after the clean-up.

Peer Assisted PASS Leader and Discipline Support Leader

Charles Sturt University
Melbourne, Victoria
06.2021 - 06.2022
  • Worked in partnership with course teams and the Directorate of Learning and Teaching to understand and maintain awareness of inclusive, and potential challenges facing new university students, and course subject areas
  • Developed and lead weekly scheduled PASS sessions
  • Facilitated group discussion and to encourage articulation of any issues, concerns, or positive experiences around the academic subject area, learning, or study skills support
  • Developed and maintain session plans, registers, and reflective notes on the outcome of each PASS session, and to submit these records to the PASS supervisor
  • Gave feedback to the PASS Supervisor on the progress of PASS sessions.

Assistant Administrator Intern

Mulgrave Painting Pty Ltd.
Mulgrave, Victoria
08.2020 - 11.2020
  • Found ways to improve administrative processes in terms of suggesting and updated database
  • Delivered Customer Relationship Management by creating excel documents with structured customer information
  • Managed Business Information System with updated excel information and data
  • Analysed customer related data to create excel sheets to avoid cluttered unstructured data and information
  • Created website and social media content to support better company profile with testimonials.

Assistant/Team member

Just Smart Touch Pvt Ltd.
Melbourne, Victoria
01.2018 - 01.2019
  • Documented routine inspections to make sure no breaches have been made
  • Maintained supply rooms with stock and inventory
  • Team member supervision by communicating organizational needs and support and guidance.

Team Member

One Scope
Burwood, Victoria
01.2017 - 01.2019
  • Performed and documented routine inspection and maintenance activities
  • Managed stock and supply to designated facility areas
  • Managed quality work with attention to details and task oriented activities.

Education

Graduate Diploma in Early Childhood Education (Reading) -

Victoria University
06.2022

Master of IT (Business Analysis) -

Charles Sturt University
06.2022

Bachelor of Business Administration -

Holmesglen Institute
12.2020

Diploma of Human Resource Management -

Holmesglen Institute
12.2018

Skills

  • Child Development - Understanding of early childhood development stages and learning processes
  • Activity Planning - Ability to plan and implement educational and recreational activities for children according to the Early Years Learning Framework (EYLF) and National Quality Framework (NQF)
  • Technical skills (Microsoft word/Office/PowerPoint/Excel – acquired during the course of studies
  • Critical thinking skills – accomplished via the research completed during Master’s degree
  • Problem solving – awarded Academic Achievement Award and Executive Dean’s Award 2021 and 2022 at Charles Sturt University (CSU)
  • Decision making – gained through the projects and research completed
  • Strong verbal and written communication skills – acquired throughout the leadership position at CSU
  • Documentation and writing skills – throughout the course of studies and work
  • Confident presenter – ability to teach and mentor during the time of work at CSU
  • Leadership – awarded leadership award for PASS Leader and Disciplinary Support Leader 2021 and 2022 at Charles Sturt University

Certification

  • First Aid Certification – acquired during the course work
  • Working with Children Check
  • Playwork Training Certificate and Playwork Placement
  • professional Year Program - Navitas Professional (Nov 2022 - Nov 2023)
  • Study Australia Industry Experience Program - Study Australia, Australian Government (July 2022 — July 2022)
  • Certificate IV in Business Management - Holmesglen Institute, Victoria ( February 2018 — June 2018)

Timeline

ICT Administrator (Internship)

Rinnai Australia Pty Ltd.
08.2023 - 10.2023

Client Services Coordinator

Fairfields Lawyers
01.2023 - 06.2024

Peer Assisted PASS Leader and Discipline Support Leader

Charles Sturt University
06.2021 - 06.2022

Assistant Administrator Intern

Mulgrave Painting Pty Ltd.
08.2020 - 11.2020

Assistant/Team member

Just Smart Touch Pvt Ltd.
01.2018 - 01.2019

Team Member

One Scope
01.2017 - 01.2019

Graduate Diploma in Early Childhood Education (Reading) -

Victoria University

Master of IT (Business Analysis) -

Charles Sturt University

Bachelor of Business Administration -

Holmesglen Institute

Diploma of Human Resource Management -

Holmesglen Institute

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Nethmi Wijesuriya