Neto Anierobi
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
Work History
Team Member
Max Brenner Chocolate Cafe
03.2022 - 07.2023
- Greeted and welcomed guests, providing a warm and inviting atmosphere conducive to a memorable dining experience.
- Demonstrated in-depth knowledge of the menu, highlighting the unique offerings and making tailored recommendations based on customer preferences.
- Accurately recorded orders and relayed them to the kitchen while ensuring dietary restrictions and special requests were communicated effectively.
- Collaborated with colleagues to ensure smooth service flow, maintaining a high level of teamwork and efficiency during peak hours.
- Mastered the art of chocolate presentation, enhancing dessert offerings with creative and appealing displays.
- Assisted in training new staff members, conveying Max Brenner's service standards and menu intricacies.
Assistant Manager
Emmy Global Investment
02.2021 - 03.2022
- Assisted in managing store operations, coordinating staff schedules, and ensuring seamless customer experiences
- Collaborated with the visual merchandising team to create eye-catching displays, resulting in a 15% increase in foot traffic
- Streamlined checkout processes by training staff on the effective use of the new POS system, reducing transaction times by 30%
- Resolved customer complaints and inquiries promptly, maintaining a high level of customer satisfaction and loyalty
- Actively contributed to inventory management, conducting regular stock counts and audits to minimize discrepancies.
Sales Associate
Samsung Nigeria
08.2018 - 12.2020
- Consistently exceeded sales targets by 12%, earning recognition as a top-performing sales associate
- Provided exceptional customer service by assisting customers with product inquiries, recommendations, and purchases
- Maintained a clean and organized sales floor, contributing to a visually appealing shopping environment
- Actively participated in training sessions to enhance product knowledge and customer interaction skills.
Education
Bachelor of Science - Information Technology
Southern Cross University
Gold Coast, QLD2026
Diploma of Business - Business Management
Bond University
Gold Coast, QLD03.2023
Skills
- Customer Service
- Communication
- Active Listening
- Problem Solving
- Sales Skills
- Product Knowledge
- Time Management
- Teamwork
- Adaptability
- Attention to Detail
- Technical Skills
- Conflict Resolution
- Upselling and Cross-Selling
- Empathy
- Retail Math
soccer and board games
Passionate soccer player with a knack for teamwork and strategy. Board game enthusiast, showcasing analytical thinking and collaborative skills. Valuable for team-oriented roles
Languages
English
Native or Bilingual
Refrence
Available on request
Timeline
Team Member
Max Brenner Chocolate Cafe
03.2022 - 07.2023
Assistant Manager
Emmy Global Investment
02.2021 - 03.2022
Sales Associate
Samsung Nigeria
08.2018 - 12.2020
Bachelor of Science - Information Technology
Southern Cross University
Diploma of Business - Business Management
Bond University
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