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Results-driven professional with experience in customer service and team collaboration. Adept at addressing customer complaints and training new staff to uphold service standards, contributing to improved satisfaction and retention rates. Self inspired computer enthusiast with lots of experience in game developing, minor experience in programming languages ( html, basic, python, java, and can always take on more!), and I get so much joy working with computers! I can learn fast and provide unique insights that may not have been thought of by a traditional technician!

Transitioning from customer service to IT, seeking an rewarding opportunity to build career in Data Science world with the practical skills in Python, Networking, Data analytical skills, Linux operation, and customer-centric professionalism. Offering a strong IT foundation, coupled with customer service and business development expertise. Committed to learning and ready to contribute adaptability, a strong work ethic, and technical proficiency to enhance the host organization's IT initiatives.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Passionate IT technician seeking to acquire a position that offers challenge, diversity, and potential to expand my experience while adding to company growth.

Netra Hari Khatiwada

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Customer Service Representative

Retail Sales Team Member

Education

Bachelor of Cyber Security - Information Technology

Diploma of Information Technology - Information Technology

Advanced Diploma of Network Security - Information Technology

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Customer Service Representative

Retail Sales Team Member

Bachelor of Cyber Security - Information Technology

Diploma of Information Technology - Information Technology

Advanced Diploma of Network Security - Information Technology

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