Nevaeh Bere
Melbourne,VIC
Summary
A proactive and customer-focused Year 12 student with over two years of experience in diverse retail roles at Coles. Skilled in customer service, cash handling, and stock management, with a proven ability to resolve issues, maintain a positive store environment, and foster customer loyalty. Adept at multitasking and working in high-pressure situations, I am eager to apply my strong communication skills and work ethic in a challenging and rewarding role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Ricky Jones
01.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Performed cash, card, and gift cards to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Currently Pursuing Year 12
Drouin Secondary College
Drouin, VIC11-2025
Skills
- Customer service
- Cash handling
- Sales transactions
- Inventory management
- Relationship building
- Time management
- Customer satisfaction
- Patience and composure
- Honest and dependable
- Reliable and responsible
- Cleaning and sanitizing
- Active listening
Timeline
Customer Service Cashier
Ricky Jones
01.2022 - Current
No Degree - Currently Pursuing Year 12
Drouin Secondary College
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