Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
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Ngalula Milunga

Ngalula Milunga

Munno Para West,SA

Summary

I am looking for a progressive organization offering an excellent

job opportunity where I will use my skills in a role that provides job satisfaction and make a positive contribution as a team member in the company. I am an adaptable, conscientious, enthusiastic, and self-motivated individual with a readiness to learn new skills. Keen to find a challenging position within a caring organization where I will be able to continue to increase my work experience & develop my abilities.

Overview

6
6
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Agency Child Care Worker

Z staffing
01.2023 - Current
  • Provided high-quality care and educational support in various childcare settings
  • Adapted to diverse environments and effectively address the needs of children.

Retail Assistant

Glassons Clothing Store
01.2024 - 04.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Fashion Retail Assistant

Cotton On Group
10.2023 - 01.2024
  • Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
  • Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
  • Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
  • Balanced multiple priorities simultaneously during peak periods to ensure optimal support of team members in achieving daily objectives.

Retail Assistant

Coles Group
01.2021 - 12.2023
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Participated in staff meetings to discuss sales targets and strategies for achieving them.

Student Support trainee

Adelaide North Special School & Mark Oliphant Children Centre
01.2022 - 01.2023
  • Delivered individualized educational support to students with special needs
  • Built strong, cooperative relationships with students, parents, and staff
  • Completed over 200 hours of education-focused training, enhancing skills in adapting learning plans and supporting diverse student needs.

Ambassador Leader

Australian Refugee Association
01.2019 - 01.2022
  • Led initiatives to support and advocate for refugees, enhancing leadership and cultural competency skills.

Education

Bachelor of counselling -

Tabor College
02.2024 - 11.2026

Mark Oliphant College Secondary Education
01.2022

Education Support Officer Certification
01.2022

Skills

  • Communication
  • Leadership
  • Cultural Competency
  • Adaptability
  • Teamwork
  • Cleaning
  • Restocking skills
  • Customer Relations
  • Customer Service
  • Creativity and Innovation

Certification

  • [RHAN training] safe place training [2024 August]
  • First Aid Certification
  • Education support officer
  • SACE completion

Languages

English
Native or Bilingual
Swahili
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of counselling -

Tabor College
02.2024 - 11.2026

Retail Assistant

Glassons Clothing Store
01.2024 - 04.2024

Fashion Retail Assistant

Cotton On Group
10.2023 - 01.2024

Agency Child Care Worker

Z staffing
01.2023 - Current

Student Support trainee

Adelaide North Special School & Mark Oliphant Children Centre
01.2022 - 01.2023

Retail Assistant

Coles Group
01.2021 - 12.2023

Ambassador Leader

Australian Refugee Association
01.2019 - 01.2022

Mark Oliphant College Secondary Education

Education Support Officer Certification

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Ngalula Milunga