Nora Dao
Melbourne,VIC
Summary
Dedicated professional with a track record of enhancing customer experiences at Dank Co Market by implementing top-notch customer service and sales techniques. Adept at food preparation and kitchen maintenance, demonstrated during tenure at SAIKYO Restaurant. Excelled in team collaboration and maintaining a positive attitude, significantly contributing to workplace efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Kitchen Hand, Cook
SAIKYO Restaurant
11.2024 - Current
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Sales Assistant
Dank Co Maket
01.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
Waiter's Assistant
Cam On Grill VietNamese BBQ
03.2024 - 08.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
Education
BBA - Maketing
Queens College
Melbourne, VIC09-2026
Skills
- Positive attitude
- Customer service
- Team collaboration
- Food preparation
- Kitchen cleaning and maintenance
- Punctual and reliable
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Kitchen Hand, Cook
SAIKYO Restaurant
11.2024 - Current
Waiter's Assistant
Cam On Grill VietNamese BBQ
03.2024 - 08.2024
Sales Assistant
Dank Co Maket
01.2024 - Current
BBA - Maketing
Queens College
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