Ngoc Phung Chenh
CABRAMATTA,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
3
3
years of professional experience
Work History
All Rounder Position
Gloria Jeans
Chester Hill
05.2024 - Current
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage and food items.
Staff Member
Gong Cha
Canley Heights
06.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
Work Study Intern
Sydney Southwest Private Hospital
Liverpool
03.2023 - 03.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
Work Study Intern
Holiday Inn
Cabramatta
10.2022 - 10.2022
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed recipes and chef instructions to prepare food correctly.
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving Abilities
- Time Management
- Fluent In Vietnamese
- Cleaning and Organizations
Timeline
All Rounder Position
Gloria Jeans
05.2024 - Current
Work Study Intern
Sydney Southwest Private Hospital
03.2023 - 03.2023
Work Study Intern
Holiday Inn
10.2022 - 10.2022
Staff Member
Gong Cha
06.2021 - Current