Nguyen Duong
Cabramatta,NSW
Summary
Driven professional with a robust background in procurement and customer service, notably at FLEXO CRAFT INCS. Excelled in fostering supplier relationships and enhancing customer satisfaction through effective communication and negotiation skills. Skilled in Purchase Order Management and Pricing Strategies, achieving significant cost savings and efficiency improvements. Demonstrates a strong blend of analytical and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Purchasing Officer
FLEXO CRAFT INCS
VIETNAM
07.2020 - 01.2023
- Received requirement quotations from the head office in New York and sent them to suppliers to get quotations for the manager
- Fostered strong relationships with Vietnam suppliers by providing timely updates on procurement activities and addressing any concerns promptly.
- Negotiated favorable payment terms with suppliers and ensured timely payment to them
- Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
Customer Service Officer
NHAT THONG LTD
VIETNAM
06.2019 - 06.2020
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with quick quotations and dealt with them some conditions of contracts
- Addressed customer complaints and mitigated dissatisfaction by ensuring timely delivery and answering their questions
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
Bachelor of English -
HUTECH UNIVERSITY
VIETNAM05.2019
Skills
- Purchase Order Management
- Pricing Strategies
- Price Analysis
- Report Preparation
Timeline
Purchasing Officer
FLEXO CRAFT INCS
07.2020 - 01.2023
Customer Service Officer
NHAT THONG LTD
06.2019 - 06.2020
Bachelor of English -
HUTECH UNIVERSITY