Khuong Phan
CBD,Vic
Summary
3 year experience as Waiter and All Rounder, I am skilled at customer service, problem-solving, teamwork, enhancing dining experiences by efficiently collaborating with kitchen staff. Proficient in using kitchen equipment and maintaining food safety, I consistently prioritize guest satisfaction and operational efficiency. My positive, energetic, detail-oriented and hard-working qualities are what I would facilitate me to be excel in the job.
Overview
7
7
years of professional experience
Work History
Gap Year
Take Care Family Member
01.2023 - 03.2024
All Rounder
Giant Viet
06.2021 - 12.2022
- Welcoming customers and taking orders
- Operating various kitchen equipment safely such as grills, ovens, fryers, and mixers for optimal results in meal preparation.
- Keeping accurate inventory records to ensure sufficient stock levels and minimize spoilage.
- Maintaining a clean and organized workspace, ensuring compliance with health and safety guidelines.
- Assisting in cooking foods
Waiter
Little Den
03.2020 - 12.2020
- Taking orders, answering customers' questions, recommending specialty and upselling items
- Attending and maintaining customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collecting payment for food and drinks served
- Ensuring food safety compliance by adhering to proper handling procedures when serving dishes.
- Keeping a clean and organized dining area for guests.
- Managing multiple tables simultaneously while maintaining a high level of attention to detail.
- Collaborating with kitchen staff for accurate food preparation and delivery.
Waiter
Orchid Cafe
01.2017 - 12.2017
- Greeting and seating customers
- Introducing menu and taking orders
- Delivering foods and drinks
- Handling payments and clearing the table
Education
No Degree - Communication English
Greenwich College
Melbourne, VIC2020
Associate of Arts - Multi Media
FPT
Vietnam2017
Skills
- Good verbal communication
- Teamwork and Collaboration
- Customer Service
- Active listening
- Problem-Solving
Timeline
Gap Year
Take Care Family Member
01.2023 - 03.2024
All Rounder
Giant Viet
06.2021 - 12.2022
Waiter
Little Den
03.2020 - 12.2020
Waiter
Orchid Cafe
01.2017 - 12.2017
No Degree - Communication English
Greenwich College
Associate of Arts - Multi Media
FPT
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