NGUYEN YEN TRANG BUI
Canley Heights, NSW
Summary
A reliable, patient, and naturally diplomatic Student Visa holder with 5+ years of experience in fast-paced retail and food services. Proven ability to maintain a calm demeanour under pressure, resolve conflicts gracefully, and handle high-volume customer environments smoothly. Committed to delivering friendly service and supporting daily operations.
Overview
6
6
years of professional experience
Work History
Sales & Packing Assistant (Part Time)
37 Vietnam Agricultural Trading and Packaging Co., Ltd.
Viet Nam
11.2022 - 01.2026
- Assisted customers with product enquiries and provided recommendations based on their needs.
- Answered customer questions regarding agricultural products and product specifications.
- Processed cash transactions and provided accurate change.
- Prepared invoices for large customer orders and ensured transaction accuracy.
- Packed agricultural products and prepared orders for sale and distribution.
- Applied product labels and packaging according to company standards.
- Organised and maintained product displays to ensure a clean and appealing retail environment.
- Supported daily store operations in a customer-focused retail setting.
Customer Service Assistant (Part Time)
Family-operated School Canteen
Viet Nam
08.2019 - 06.2025
- Assisted with daily canteen operations in a fast-paced school environment.
- Prepared ingredients and assembled food orders, including noodle-based meals and hot food items.
- Served approximately 100–150 students during peak service periods , ensuring efficient and accurate service.
- Processed cash transactions and provided accurate change to customers.
- Restocked beverages, snacks and other retail products to maintain product availability throughout trading hours.
- Maintained food preparation, serving and storage areas in accordance with hygiene and food safety standards.
Café Assistant (Part Time)
Family-run Café
Viet Nam
12.2021 - 03.2023
- Provided customer service by taking orders and assisting customers in a café setting
- Operated POS system to input orders and process payments including cash and bank transfer (EFTPOS)
- Assisted in basic food and drink preparation following simple preparation procedures
- Handled cash transactions, including receiving payments and giving correct change
- Maintained cleanliness and hygiene of the café, including cleaning customer areas and preparation workspace
Education
Bachelor of Early Childhood Education - Early Childhood Education
Victoria University
160 Sussex St, Sydney NSW 200004-2030
Skills
- Customer Service
- POS & EFTPOS Operation
- Cash Handling
- Stock & Inventory Control
- Time Management & Multi-tasking
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Sales & Packing Assistant (Part Time)
37 Vietnam Agricultural Trading and Packaging Co., Ltd.
11.2022 - 01.2026
Café Assistant (Part Time)
Family-run Café
12.2021 - 03.2023
Customer Service Assistant (Part Time)
Family-operated School Canteen
08.2019 - 06.2025
Bachelor of Early Childhood Education - Early Childhood Education
Victoria University
Availability
- Monday, Tuesday, Thursday: Available from 12:00 PM onwards (Class from 8:00 AM – 11:00 AM)
- Wednesday, Friday: Fully Available (All Day)
- Saturday, Sunday: Fully Available (All Day / Weekends)