Nhat Thien Hoang
Sydney,NSW
Summary
- Dynamic retail and restaurant professional with a proven track record at Thong Van Jewelry and Lawry's The Prime Rib. Expert in customer service and problem-solving, fostering loyalty through exceptional experiences. Recognized for maintaining organized environments and collaborating effectively with teams to enhance operational efficiency and guest satisfaction.
- Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
- Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Thong Van Jewelry
09.2021 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Restaurant Server
Lawry's The Prime Rib
11.2020 - 05.2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Tourism And Hospitality Management
Nanyang Institute of Management
Singapore05-2020
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Store maintenance
- Display setup
- Fashion sense
- Positive and professional
Languages
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Historical Exploration
- Fashion
Timeline
Retail Sales Associate
Thong Van Jewelry
09.2021 - 05.2024
Restaurant Server
Lawry's The Prime Rib
11.2020 - 05.2021
Tourism And Hospitality Management
Nanyang Institute of Management
Similar Profiles
Neema OloughlinNeema Oloughlin
Server at Sabai ThongServer at Sabai Thong
Karen Ann LaoyonKaren Ann Laoyon
Self Employed /Freelancer Executive Assistant at CLIENT "LIM HORN THONG"Self Employed /Freelancer Executive Assistant at CLIENT "LIM HORN THONG"
Smith DarunarpornSmith Darunarporn
Assistant Financial Chief at Thong Thai Textile Co., Ltd.Assistant Financial Chief at Thong Thai Textile Co., Ltd.