Summary
Overview
Work History
Education
Skills
Timeline
Generic

NHERLA ALIPEN

Tara,Australia

Summary

Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience. Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.

Overview

21
21
years of professional experience

Work History

Babysitter / House Keeping

Jenna and Gareth
Tara, QLD
02.2024 - Current
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Communicated positively with children and guardians.
  • Assisted with light housekeeping duties as well as running errands.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

House Keeping

Katie Mulder
Tara, QLD
02.2023 - 11.2023
  • Promoted a safe and comfortable living environment for residents through regular housekeeping and maintenance tasks

Cleaner

Private / Farm House/ Pub Unit
Tara, Qld, Australia
02.2023 - 09.2023
  • Thoroughly dusted and vacuumed commercial and residential buildings daily
  • Developed strong customer service skills by providing efficient and accurate service
  • Accurately processed customer payments using cash, credit cards, and checks
  • Helped restock shelves when necessary to maintain an organized display area
  • Provided excellent customer service by greeting customers and offering assistance
  • Provided efficient and courteous service to customers
  • Developed strong customer relationships to support satisfaction and loyalty
  • Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies
  • Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture
  • Washed windows, mirrors, and glass surfaces to remove residue
  • Disinfected and cleaned bathroom areas, refilling dispensers

Waitress

Tropixx Motel Ingham Qld
Ingham, QLD
05.2009 - 11.2010
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cashier

Woolworth
Ingham, Qld, Australia
04.2009 - 09.2010
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Built and maintained positive working relationships with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Provided excellent customer service by greeting customers and offering assistance
  • Developed strong customer service skills by providing efficient and accurate service
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment
  • Accurately processed customer payments using cash, credit cards, and checks

Machine Operator

Nissan monde
Cebu, Mandaue, Philippines
08.2004 - 09.2006
  • Operated production machinery in a safe and efficient manner, while adhering to all safety protocols
  • Followed detailed instructions from work orders to complete assigned tasks correctly
  • Cleaned equipment and work area before, during, and after shift to promote sanitation
  • Kept workspace clean and organized at all times according to company policies
  • Communicated effectively with supervisors regarding daily operations and job progress
  • Ensured quality control by inspecting finished products for defects
  • Adjusted settings on machines as needed for different materials being processed
  • Loaded and unloaded materials onto machines and adjusted settings accordingly
  • Demonstrated strong problem-solving skills when dealing with unexpected machine issues
  • Packed finished goods in proper packaging and boxes, reducing damage during transport
  • Followed standard operating procedures, driving production parameters and quality specifications

Sales Clerk

Cebu City, Cebu, Philippines
05.2003 - 06.2004
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Focused on learning new skills and staying updated with industry changes
  • Provided efficient and courteous service to customers at all times
  • Met deadlines while maintaining high-quality deliverables
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives

Education

Computer Technology -

Asian College Technology
Cebu City
06.2001

High School Diploma -

Sagay City National High School
Sagay City, Negro's Occidental
03.2000

Skills

  • Housekeeping
  • Quality Assurance
  • Health and Safety Regulations
  • Sweeping and Mopping
  • Customer Service
  • Attention to detail
  • Laundry services
  • Reliability and punctuality
  • Supply Inventory Management
  • Time management
  • Teamwork abilities

Timeline

Babysitter / House Keeping

Jenna and Gareth
02.2024 - Current

House Keeping

Katie Mulder
02.2023 - 11.2023

Cleaner

Private / Farm House/ Pub Unit
02.2023 - 09.2023

Waitress

Tropixx Motel Ingham Qld
05.2009 - 11.2010

Cashier

Woolworth
04.2009 - 09.2010

Machine Operator

Nissan monde
08.2004 - 09.2006

Sales Clerk

05.2003 - 06.2004

Computer Technology -

Asian College Technology

High School Diploma -

Sagay City National High School
NHERLA ALIPEN