Nhi Gia Nguyen
Albanvale,VIC
Summary
Hello, my name is Nhi Gia Nguyen, and I am a dynamic and motivated individual currently studying at RMIT University. With a strong academic background, having successfully graduated from VCE in 2021, I am excited to embark on a rewarding career path. At 19 years old, I bring youthful enthusiasm, adaptability, and a strong work ethic to any environment I encounter. One of my greatest strengths is my ability to connect with people. I thoroughly enjoy meeting new individuals and building meaningful relationships. As an outgoing and bubbly person, I thrive in collaborative settings and contribute to a positive and vibrant team atmosphere. Moreover, I possess exceptional adaptability skills, enabling me to quickly acclimate to new situations and environments. This flexibility allows me to embrace challenges with enthusiasm, consistently seeking opportunities for personal and professional growth.
Hard work is a core value that I uphold in all aspects of my life. I am committed to putting in the necessary effort to achieve excellence in my endeavour. Whether it's academic pursuits or professional responsibilities, I consistently strive for success and take pride in my accomplishments. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
Adidas
11.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
Cafe
CHATIME
03.2019 - 10.2021
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demands when addressing and resolving customer issues and complaints.
- Monitored food temperatures to comply with safety regulations.
- Trained new cafe workers in sales, customer service and safety.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Processed cash, credit and touchless transactions to fulfill customer orders.
Fast Food Worker
Don Luigi’s Pizza And Cafè
09.2020 - 04.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Processed orders on POS system and accepted cash and charge payments.
- Suggested complementary items to orders to boost sales.
- Assisted with preparing salads and cold food items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Brewed coffee and tea and changed out drink station syrups.
Cafe Worker
GOTCHA
11.2019 - 05.2020
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
Associate Degree - Interior Decoration And Design
RMIT University
Melbourne, VIC10.2024
Graduated VCE - VCE
Catholic Regional College
Sydenham, VIC11.2021
Skills
- Cash Handling
- Cash Register Operation
- Store Opening and Closing
- Sales Leadership
- Safe Food Handling
- Resource Allocation
- Time Management
- Safe Work Practices
- Critical Thinking
- Money Handling
- Food and Beverage Service
Additional Information
- Peer Leader In 2019
- House Captain In 2019
- Social Justice Leader in 2016
- Volunteer work in 2018
- Worked with disabilities- assisted, entertained
- Experienced placement at an age care
- Work experience at a Pharmacy
Timeline
Retail Sales Assistant
Adidas
11.2022 - Current
Fast Food Worker
Don Luigi’s Pizza And Cafè
09.2020 - 04.2021
Cafe Worker
GOTCHA
11.2019 - 05.2020
Cafe
CHATIME
03.2019 - 10.2021
Associate Degree - Interior Decoration And Design
RMIT University
Graduated VCE - VCE
Catholic Regional College
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