Nhung Le (PART TIME)
Melbourne,VIC
Summary
I'm an international student from Vietnam, I've been in Australia for almost a month and I really love this place as well as the shop's drinks. I really want to work at your store. and I hope I have the opportunity to cooperate with you, I hope I can do an interview with you. Hardworking highly skilled in accurately memorizing and fulfilling complex orders. Positive, upbeat, and passionate about providing beverage knowledge to aid patrons in creating unforgettable coffee experiences.
Overview
2
2
years of professional experience
Work History
Cashier
CGV cinemas
Da Nang City, Viet NAM
01.2023 - 05.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Customer Service Cashier
H&M
Da Nang City, Viet NAM
07.2023 - 01.2024
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
Bar Waiter
CỘNG COFFEE
Da Nang City, Viet Nam
06.2022 - 12.2022
- Provided customers with information about the menu items, drinks, and specials of the day.
- Responded promptly to customer complaints in a professional manner.
- Delivered ordered items to customers quickly and efficiently.
- Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Took orders from customers for food and beverages.
- Greeted guests and provided them with menus.
- Maintained tidiness and organization throughout bar area.
- Processed payments using cash registers or point-of-sale systems.
- Communicated with patrons to offer friendly service and determine needs.
- Maintained cleanliness of dining area throughout shift.
- Adhered to all applicable laws relating to serving alcohol responsibly.
- Checked on customers to ensure they were satisfied with their meal or drinks.
Education
Bachelor of Business Administration - Business Administration
Melbourne Institute of Technology
The Argus, 288 La Trobe St, Melbourne VIC 300007-2027
Skills
- Cash Register Operation
- Cash Handling
- Payment Collection
- Customer Service
- Cash Drawer Balancing
- Customer Relations
- Garnish Preparation
Time Available To Work
- FULL TIME :
SATURDAY
SUNDAY
- AFTER 13 : 30 PM
- FROM MONDAY TO FRIDAY
Languages
English
Professional
Korean
Limited
Vietnamese
Native/ Bilingual
Affiliations
- I'm an international student from Vietnam, I've been in Australia for almost a month and I really love this place as well as the shop's drinks. I really want to work at your store. and I hope I have the oppo
Timeline
Customer Service Cashier
H&M
07.2023 - 01.2024
Cashier
CGV cinemas
01.2023 - 05.2024
Bar Waiter
CỘNG COFFEE
06.2022 - 12.2022
Bachelor of Business Administration - Business Administration
Melbourne Institute of Technology
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