Summary
Overview
Work History
Education
Skills
Technologies
Timeline
Generic

Niamh O'Hagan

Summary

Experienced Manual Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Demonstrated expertise in leading-edge software development and testing methods.

I have experience working closing with stakeholders collecting their requirements and ensuring the product meets their expectation.




Overview

4
4
years of professional experience

Work History

Senior Technology Analyst

BearingPoint
09.2021 - 11.2023
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Enhanced user experience by conducting usability testing and providing actionable feedback to the development team.
  • Managed defect tracking systems efficiently, prioritizing issues based on severity and potential business impact for prompt resolution.
  • Mentored junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
  • Supported agile development methodologies by actively participating in sprint planning meetings and providing valuable input during daily standups.
  • Coordinated communication between project stakeholders, ensuring timely updates on testing progress and results.
  • Assisted in test data preparation, contributing to accurate representation of real-world scenarios during UAT sessions.
  • Edited existing automated test scripts using Selenium WebDriverIO, this included updating locators using the programming language JavaScript.
  • Contributed to many successful UATs and releases, working closely with the stakeholders ensuring all their expectations were met.
  • Contributed to the UAT phase of the project by supporting the stakeholders and providing training of the new system.

Technology Analyst Intern

BearingPoint
09.2019 - 05.2020
  • Enhanced software quality by executing detailed test plans and identifying critical issues.
  • Ensured a high standard when documenting defects, and retesting fixes to maintain quality test standards in TFS with
    appropriate test evidence and documentation. Ensured quality when collating test scripts in TFS with appropriate test
    data.
  • Participated in agile activities such as sprint planning sessions, daily stand ups, backlog refinement, estimation meetings and retrospective meetings.
  • Collaborated with developers for timely resolution of defects, improving product stability.
  • Reduced time-to-market by prioritizing high-impact test cases and collaborating closely with the development team.
  • Assisted in the creation of comprehensive test documentation to support future testing efforts and knowledge sharing.
  • Conducted thorough regression testing after each code update, maintaining consistent product quality.
  • Provided fortnightly demos of the prototype to project stakeholders and senior management remotely via Microsoft Teams.


Education

Associate of Science - Computer Science Professional Experience

Queens University
Belfast
06.2019

Skills

  • Background in Agile Environments
  • User Acceptance Testing
  • Cross-Browser Testing
  • Regression Testing
  • Manual Testing
  • Strong Problem Solver
  • Collaborative Team Player
  • Defect Tracking and Reporting
  • Client Requirements
  • Programming Languages: Java, C#, Javascript
  • Technical Support

Technologies

AZURE DevOps, Microsoft Teams, SQL, SQL Server, Visual Studio Code, SharePoint, XML, HTML, JIRA, Power Apps, API Platform Postman, AWS Amazon Console & Selenium WebDriverIO.

Timeline

Senior Technology Analyst

BearingPoint
09.2021 - 11.2023

Technology Analyst Intern

BearingPoint
09.2019 - 05.2020

Associate of Science - Computer Science Professional Experience

Queens University

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Niamh O'Hagan