Nicholas Mallia
Sydney,NSW
Summary
A diligent and proficient student with a strong foundation in healthcare administration, office assistance, and an illustrious academic record. Combining in-depth knowledge of healthcare procedures with exceptional organisational and administrative skills, I have consistently demonstrated a commitment to accuracy and attention to detail.
My academic achievements exhibit my capacity to adeptly navigate complex tasks and provide a refined and erudite presence within the occupational realm.
Overview
2
2
years of professional experience
Work History
Healthcare Administrator
North Rocks Podiatry Clinic
02.2022 - 09.2023
- Trained in infection control and sterilisation procedures, ensuring compliance with industry standards for safety and hygiene.
- Skillfully managed Medicare and private health insurance billing, ensuring compliance and streamlined financial transactions.
- Diligently handle daily client scheduling and rescheduling, ensuring seamless appointment coordination (utilising timely computer software).
- Established effective communication channels between medical staff, administrators, patients, families, and other stakeholders.
- Developed and maintained computerised record management systems to store and process data, such as personnel activities and information (timely, Microsoft Word, Microsoft Excel, all Google Software programs)
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software (timely computer software).
- Established and maintained effective communication with staff, physicians and community organizations to promote high-quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Collaborated with clinic manager to maintain daily operations.
Office Assistant
PPS Logistics
01.2023 - 07.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Developed job role advertisements to attract potential employees, and skillfully organised and interviews, demonstrating proficiency in the recruitment process.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
Certificate of Responsible Sale of Alcohol -
Star Training Academy
Sydney, NSW11.2023
Completion of High School Certificate (HSC) -
St Paul's Catholic College Greystanes
Sydney, NSW09.2023
Skills
- Records Management
- Exceptional Writer
- Document Filing
- File and Records Management
- Research and Data Collection
- Administrative Support
- Responsible alcohol service
Timeline
Office Assistant
PPS Logistics
01.2023 - 07.2023
Healthcare Administrator
North Rocks Podiatry Clinic
02.2022 - 09.2023
Certificate of Responsible Sale of Alcohol -
Star Training Academy
Completion of High School Certificate (HSC) -
St Paul's Catholic College Greystanes
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