Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicholas Pineo

Geelong,VIC

Summary

Customer-focused professional offering strong background in hospitality. I have worked in hospitality for over two years and have developed many skills for customer satisfaction. I stay on top of fast-paced work by diligently completing assignments and look for opportunities to help others. Keeping strict compliance with health and safety requirements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospitality Worker/RGO

Jokers on Ryrie
Geelong, VIC
04.2024 - Current
  • Provided excellent customer service in a fast-paced hospitality environment.
  • Managed cash register and processed customer transactions accurately.
  • Trained new staff on company policies and operational procedures.
  • Assisted guests by promptly responding to questions, requests and concerns.

Bartender

Seymour Prince of Wale
Seymour, Vic
07.2023 - 07.2024
  • Provided drink suggestions to customers based on their preferences.

Bartender

Tooborac Hotel and Brewery
Tooborac, Vic
07.2022 - 07.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Fast Food Worker

Kimore Fish n Chips
Kilmore, Vic
05.2020 - 06.2022
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Operated cash register to process customer payments accurately and efficiently.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.

Education

High School Diploma -

Assumption College Kilmore
Kilmore, VIC
10-2022

Bachelor of Arts - Architecture

Deakin University
Geelong, VIC

Skills

  • Customer service
  • Cash handling
  • Beverage preparation
  • Time management
  • Attention to detail
  • Hospitality management

Certification

  • RSA - Issued 30-09-2022
  • RSG - Issued 15-04-2024

Timeline

Hospitality Worker/RGO

Jokers on Ryrie
04.2024 - Current

Bartender

Seymour Prince of Wale
07.2023 - 07.2024

Bartender

Tooborac Hotel and Brewery
07.2022 - 07.2024

Fast Food Worker

Kimore Fish n Chips
05.2020 - 06.2022

High School Diploma -

Assumption College Kilmore

Bachelor of Arts - Architecture

Deakin University

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Nicholas Pineo