Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nick Brandon

Armidale,NSW

Summary

I'm a hardworking, reliable candidate that strives to do the absolute best at the task presented. I am ready to learn, be taught and improve.

Overview

4
4
years of professional experience

Work History

Shift Manager

McDonald’s Australia
10.2022 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on procedures and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Media Production

Pefa Church Gimu
04.2020 - 02.2022
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Identified and approved equipment and elements required for productions.
  • Recording and editing church content to be used for social media

Education

Diploma Level 4 NCC: Computing - IT

Computer Pride
Nairobi, Kenya
05.2021

Skills

  • Decision-Making
  • Customer service
  • Reliable
  • Handling Customer Complaints
  • Attention to Detail
  • Listening skills
  • Time management
  • Quick learner

Accomplishments

• Collaborated with a friend to create a website - https://purityconsultants.com/

• Developed a basic food ordering software.

Timeline

Shift Manager

McDonald’s Australia
10.2022 - Current

Media Production

Pefa Church Gimu
04.2020 - 02.2022

Diploma Level 4 NCC: Computing - IT

Computer Pride
Nick Brandon