NICK CLARKE
Melbourne
Summary
I am a passionate, empathic and driven individual who seeks to provide value to any workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality Attendant
Huff Bagelry
11.2021 - 01.2022
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Maintained clean and welcoming common areas, contributing to a positive guest experience.
- Handled cash transactions accurately while processing payments for room stays, services, or products purchased onsite.
Food Service Assistant
Grill'd Healthy Burgers
06.2022 - 09.2022
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a positive dining experience.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Managed cash transactions efficiently and accurately, ensuring an organized financial process for the establishment.
Receptionist
Fitness First
01.2024 - Current
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Answered phone promptly and directed incoming calls to correct offices.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
Education
VCE -
Trinity Grammar School
Kew, VIC11.2020
Commerce And Laws (Honours) - Accounting
Monash University
Melbourne, VIC11.2027
Skills
- Customer Service
- Complaint Analysis
- Issue and Complaint Resolution
- Computer Skills
- Experience in Excel, Word, Outlook, Teams
- Policy Knowledge
- Data Entry
Leadership Experience
- Captain of Trinity Grammar School's First Tennis Team 2019/2020
- Leppitt Leaders Program 2018/2019
Certification
HLTAID011 - Provide First Aid 12/01/2027
HLTAID010 - Provide basic emergency life support 12/01/2027
HLTAID009 - Provide cardiopulmonary resuscitation
Timeline
Receptionist
Fitness First
01.2024 - Current
Food Service Assistant
Grill'd Healthy Burgers
06.2022 - 09.2022
Hospitality Attendant
Huff Bagelry
11.2021 - 01.2022
VCE -
Trinity Grammar School
Commerce And Laws (Honours) - Accounting
Monash University
HLTAID011 - Provide First Aid 12/01/2027
HLTAID010 - Provide basic emergency life support 12/01/2027
HLTAID009 - Provide cardiopulmonary resuscitation
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