NICK LETCHER
Millmerran
Summary
A hardworking and committed job seeker with strong organisational skills eager to secure a new opportunity.
I’m Known for reliability and adaptability, with a swift capacity to learn and apply new skills.
Adept at working under pressure and adapting to new situations and challenges.
Overview
29
29
years of professional experience
Work History
Industrial Cleaner
Skout Solutions
Millmerran
03.2025 - 08.2025
- Operated industrial cleaning equipment to maintain facility cleanliness.
- Conducted routine inspections to identify and address safety hazards.
- Disposed of hazardous materials following established protocols and regulations.
- Collaborated with team members to complete cleaning projects efficiently.
- Followed safety guidelines to ensure a secure working environment for all staff.
- Trained new employees on proper cleaning techniques and safety procedures.
- Assisted in developing improved cleaning processes for enhanced efficiency.
- Maintained cleanliness of industrial areas by sweeping, shoveling and vacuuming.
PUD COURIER/ TRUCK DRIVER
FEDEX EXPRESS
Brisbane
01.2022 - 02.2025
- Fully trained in all WHS practices, fully trained in RF scanner use and across all Fedex related processes
- Consistently achieved KPIs targets
- Use of LF Forklift to load and unload trucks and also around the depot
- Full Time driver, with large volume freight experience, working across Brisbane and also Toowoomba
- Highly skilled at time management, managing courier runs in Brisbane city, Chermside and Torrington
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Assisted with loading and unloading shipments from line haul trucks using a forklift
TRUCK DRIVER/LABOURER
BRISBANE CITY COUNCIL
01.2021 - 06.2022
- Daily operation of a Medium Rigid Tipper Truck
- Responsible for maintenance of city drains and clearing of gulley pits
- Collaborated effectively with team members and operations management
- Filling up and distributing of sandbags
- Operating LF Forklift
- Following strict OH&S guidelines
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
OWNER/OPERATOR
AUSBRITE CLEANING SERVICES
01.2012 - 01.2020
- Responsible for the overall management of contract cleaning business
- Oversaw day to day operations of business and staff
- Regularly consulted with clients and maintained strong working relationships
- Maintained contact with existing clients to guarantee ongoing contracts
- Carried out marketing duties to obtain new contracts and grow client base
- Led team of staff effectively
- Carried out all general administrative functions, including accounts payable and receivable
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
SENIOR SALES CONSULTANT
GODFREYS
01.2011 - 01.2012
- Managed the opening of a new Gold Coast store
- Carried out a range of marketing tasks to create new client relationships
- Responsible for Business Development Management
- Client relationship management
- Reported to area manager
- Demonstrated aptitude in sales and handling customer enquiries
- Consistently achieved KPIs and sales targets
SALES CONSULTANT
TELSTRA
01.2009 - 01.2011
- Demonstrated skills in customer retention and management of long-term relationships
- Handled customer enquiries and complaints with empathy and professionalism
- Dealt with billing enquiries
- Worked effectively in a busy team environment
- Achieved KPIs and sales targets efficiently
STORE MANAGER
GODFREYS
01.2004 - 01.2009
- Achieved second place in Australia for an uplift in sales for 2009
- Demonstrated commitment to achieving KPIs and sales targets
- Provided outstanding customer service
- Led and managed a team of staff effectively
- Controlled stock and maintained store
STOREPERSON
JOHN S. HAYES & ASSOCIATES
01.2004 - 02.2005
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
Cleaner/ Yard maintenance
NORAC CLEANING & PROPERTY MAINTENANCE
01.2003 - 01.2004
VARIOUS OTHER WAREHOUSE AND PROCESS WORKING ROLES
Forstaff
01.1997 - 01.2004
Education
OH & S White Card -
Help Employment Training
Toowong, QLDLF Forklift Ticket
Help Employment Training
Toowong, QLDCertificate III In Customer Contact - Business Services
Telstra
Bathurst, NSWCertificate IV - Finance
Certificate IV in Financial Services
Bathurst, NSWSecurity Crowd Control -
National Security Institute
Brisbane, QLDHigher School Certificate -
Stanislaus College
Bathurst, NSWSkills
- Working independently
- Working well within a team
- Excellent driving skills
- Time management
- GPS and route planning
- Relationship building and rapport
- Time management
- Heavy lifting
- Loading and unloading trucks with LF forklift
- Attention to detail
- Problem-solving
- Equipment operation
- RF scanner operation
- Quality assurance
- Conflict resolution
- Effective communication
- Employee training
- Vehicle maintenance
- Deadline adherence
Timeline
Industrial Cleaner
Skout Solutions
03.2025 - 08.2025
PUD COURIER/ TRUCK DRIVER
FEDEX EXPRESS
01.2022 - 02.2025
TRUCK DRIVER/LABOURER
BRISBANE CITY COUNCIL
01.2021 - 06.2022
OWNER/OPERATOR
AUSBRITE CLEANING SERVICES
01.2012 - 01.2020
SENIOR SALES CONSULTANT
GODFREYS
01.2011 - 01.2012
SALES CONSULTANT
TELSTRA
01.2009 - 01.2011
STORE MANAGER
GODFREYS
01.2004 - 01.2009
STOREPERSON
JOHN S. HAYES & ASSOCIATES
01.2004 - 02.2005
Cleaner/ Yard maintenance
NORAC CLEANING & PROPERTY MAINTENANCE
01.2003 - 01.2004
VARIOUS OTHER WAREHOUSE AND PROCESS WORKING ROLES
Forstaff
01.1997 - 01.2004
OH & S White Card -
Help Employment Training
LF Forklift Ticket
Help Employment Training
Certificate III In Customer Contact - Business Services
Telstra
Certificate IV - Finance
Certificate IV in Financial Services
Security Crowd Control -
National Security Institute
Higher School Certificate -
Stanislaus College