Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
Generic

Nick Motton

Summary

  • Enthusiastic 20 year old with a passion for sales and customer service. A quick learner & advanced communicator with excellent presentation.
  • Holding experience within customer service and sales roles, with multiple well-known companies. Keen to further career development in customer relations.

Overview

2
2
years of professional experience

Work History

Team Member

McDonald's
04.2024 - Current
  • Front of house customer greeting & interaction, taking orders, upselling and handling transactions efficiently & accurately to ensure a positive customer experience.
  • Resolution of customer inquiries and complaints in a friendly, efficient and professional manner.
  • Assisted in inventory control by restocking supplies, supervising & inspecting deliveries while reporting shortages to management. Ensured all items properly stored and rotated to maintain freshness.
  • Involved in various logistical tasks, such as preparing food, cleaning and maintaining the franchise, collaborating with other team members and departments to achieve common goals.

Crew Trainer

Red Rooster
03.2023 - 04.2024
  • As crew trainer, gaining experience educating and training new team members on customer service, sales and operational procedures.
  • Gained experience with customer service skills and strategies.
  • Responded to customer complaints with empathy and understanding.
  • Developed basic cash handling and point-of-sale system experience.

Cafe All-Rounder

The Coffee Club
10.2022 - 02.2023
  • Provided high quality customer service in a fast-paced environment.
  • Sold products to customers, alongside completing all restaurant operations including managing opening and closing procedures.
  • Managed the franchise's social media, with targeted advertising for local shoppers.

Education

VCE -

Koo Wee Rup Secondary College
2022

Skills

  • Customer Service
  • Communication
  • Teamwork and Collaboration
  • Problem-Solving
  • Sales

Interests

  • Gym
  • Netflix
  • Hiking
  • Reading

References

Available upon request.

Timeline

Team Member

McDonald's
04.2024 - Current

Crew Trainer

Red Rooster
03.2023 - 04.2024

Cafe All-Rounder

The Coffee Club
10.2022 - 02.2023

VCE -

Koo Wee Rup Secondary College
Nick Motton