- Gym
- Netflix
- Hiking
- Reading
Nick Motton
Summary
- Enthusiastic 20 year old with a passion for sales and customer service. A quick learner & advanced communicator with excellent presentation.
- Holding experience within customer service and sales roles, with multiple well-known companies. Keen to further career development in customer relations.
Overview
2
2
years of professional experience
Work History
Team Member
McDonald's
04.2024 - Current
- Front of house customer greeting & interaction, taking orders, upselling and handling transactions efficiently & accurately to ensure a positive customer experience.
- Resolution of customer inquiries and complaints in a friendly, efficient and professional manner.
- Assisted in inventory control by restocking supplies, supervising & inspecting deliveries while reporting shortages to management. Ensured all items properly stored and rotated to maintain freshness.
- Involved in various logistical tasks, such as preparing food, cleaning and maintaining the franchise, collaborating with other team members and departments to achieve common goals.
Crew Trainer
Red Rooster
03.2023 - 04.2024
- As crew trainer, gaining experience educating and training new team members on customer service, sales and operational procedures.
- Gained experience with customer service skills and strategies.
- Responded to customer complaints with empathy and understanding.
- Developed basic cash handling and point-of-sale system experience.
Cafe All-Rounder
The Coffee Club
10.2022 - 02.2023
- Provided high quality customer service in a fast-paced environment.
- Sold products to customers, alongside completing all restaurant operations including managing opening and closing procedures.
- Managed the franchise's social media, with targeted advertising for local shoppers.
Education
VCE -
Koo Wee Rup Secondary College
2022
Skills
- Customer Service
- Communication
- Teamwork and Collaboration
- Problem-Solving
- Sales
Interests
References
Available upon request.
Timeline
Team Member
McDonald's
04.2024 - Current
Crew Trainer
Red Rooster
03.2023 - 04.2024
Cafe All-Rounder
The Coffee Club
10.2022 - 02.2023
VCE -
Koo Wee Rup Secondary College