Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nick Proebstl

Geelong,Vic

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at FreightSource. Skilled in strategic planning and negotiations, with a strong focus on results. Excels in relationship building and operations management, significantly boosting revenue while fostering a culture of continuous improvement and team development.

Overview

10
10
years of professional experience

Work History

Director/Owner

FreightSource
12.2021 - 05.2024
  • Conducted market research to identify customer needs and preferences.
  • Streamlined business operations by implementing efficient processes and organizational systems.
  • Increased customer satisfaction through exceptional service and timely response to inquiries.
  • Oversaw daily operations, ensuring smooth functioning of the business while maintaining a high level of productivity.
  • Facilitated successful negotiations with clients and suppliers to secure favourable contracts that benefited both parties.
  • Gained various skills in growing and then selling the business
  • Mentored and developed employees for growth within the company, promoting from within when possible.
  • Achieved an excellent reputation within the community by consistently delivering high-quality products or services, exceptional customer experiences, and a commitment to social responsibility.
  • Adapted business strategies based on shifts in consumer behavior or economic conditions that could have impacted operations negatively if left unaddressed.
  • Boosted revenue through targeted marketing campaigns designed to attract new clientele while retaining existing customers.
  • Managed financials, budgeting, and forecasting to ensure profitability and maintain fiscal responsibility.
  • Established foundational processes for business operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.

Stevedore (Wharfie)

Linx Cargo Care Group
09.2021 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills in time sensitive environments

Manager

Auscarts Racing
09.2014 - 11.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Promoted and commentated race events for large companies
  • Roster planning and organising week on week
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Improved safety procedures to create safe working conditions for workers.

Crew Member

McDonalds
05.2014 - 08.2014
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Diploma of Share Trading And Investment Analysis - Finance

WealthWithin
Melbourne
10.2024

Commerce - Finance, Accounting

Deakin
09.2024

High School Diploma -

The Geelong College
Geelong
11.2017

Skills

  • Customer Relations
  • Operations Management
  • Business Analysis
  • Marketing expertise
  • Human Resources
  • Small business operations
  • Verbal and written communication
  • Relationship Building
  • Quality Management Systems
  • Strategic Planning
  • Business launch
  • Bidding processes
  • Negotiation

Timeline

Director/Owner

FreightSource
12.2021 - 05.2024

Stevedore (Wharfie)

Linx Cargo Care Group
09.2021 - 01.2022

Manager

Auscarts Racing
09.2014 - 11.2021

Crew Member

McDonalds
05.2014 - 08.2014

Diploma of Share Trading And Investment Analysis - Finance

WealthWithin

Commerce - Finance, Accounting

Deakin

High School Diploma -

The Geelong College
Nick Proebstl