Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Nick Raftopoulos

Thornbury,VIC

Summary

Skilled Business Development leader offering 25 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

24
24
years of professional experience

Work History

Business Development Manager

Self-employed
04.2021 - Current

The knowledge and expertise i gained with Travellers Apparel has led me to start my own high end Bespoke tailoring service, called Pinstripe Tailors.


Over the last 20 years i have forged close relationships with textile and suiting manufactures around the globe, and have built a strong clientele base from all walks of life.


My key asset is customer focus, creating an environment that is both friendly and welcoming, ensuing that trust is built for future and continued repeat patronage.

Customer Support Specialist

Travellers Apparel
01.2000 - 01.2020
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Streamlined support processes for increased efficiency and reduced response times.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Collaborated with cross-functional teams to address customer concerns and improve overall service quality.

Education

Bachelor of Arts - Fashion Design

RMIT University
Melbourne, VIC
02.1987

Skills

* Exceptional customer service, Greek language proficient

* Willingness to adapt and learn new things

* I have an easy going nature, non threatening approach to difficult situations allowing me to get on with a variety of individuals

* Strong work ethic, dependable and family orientated

Languages

Greek
Native or Bilingual

Additional Information

I am a husband to a loving partner with two growing boys aged 10 and 12. I try my best to be a great father, and having a well grounded personal life helps to compliment my vocation in life.

Timeline

Business Development Manager

Self-employed
04.2021 - Current

Customer Support Specialist

Travellers Apparel
01.2000 - 01.2020

Bachelor of Arts - Fashion Design

RMIT University
Nick Raftopoulos