Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicola Denise C.

Sandy Bay,Australia

Summary

I place a high emphasis on delivering the utmost satisfaction to both my client and employer, always aiming to exceed their expectations. I have a pleasant disposition and a great sense of humour, and I believe in utilizing these to positively interact with both my peers and clients. I strive for continual growth and acknowledge the power of self-development, believing that with each challenge faced comes greater knowledge.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Ease Care Australia Pty Ltd
Melbourne
09.2023 - 07.2025
  • Delivered high-quality in-home and community support services to clients with various disabilities
  • Assisted with mobility, manual handling, and use of assistive equipment
  • Encouraged clients to develop life skills and independence through guided activities
  • Supported clients in engaging with hobbies, social events, and community access
  • Completed shift reports and maintained accurate care documentation
  • Adhered to all NDIS compliance, safety protocols, and participant privacy policies
  • Responded promptly to behavioural or health-related incidents and escalated as necessary

Disability Support Worker

Life With Choice Care Pty Ltd
07.2023 - 07.2025
  • Supported NDIS participants with daily personal care, including showering, grooming, and toileting
  • Assisted clients with household tasks such as cleaning, laundry, and meal preparation
  • Provided companionship and emotional support tailored to individual needs
  • Transported clients to medical appointments, community events, and recreational outings
  • Monitored and documented client progress, behaviours, and incidents
  • Followed individualised support plans and ensured a safe and respectful care environment
  • Worked collaboratively with families and allied health professionals

Disability Support Worker and PCA

Neldah Care Pty
  • Facilitated the development of social and independent living skills for individuals at risk, promoting engagement in daily life activities within a residential setting
  • Provided direct care in accordance with individualised care plans and under guidance from Case Managers
  • Assisted with personal hygiene, medication administration, meal preparation, laundry, and other domestic tasks
  • Accurately recorded daily notes, incident reports, and progress updates in line with organisational protocols
  • Transported clients to appointments, school, shopping centres, and approved family visits
  • Delivered emotional support and crisis intervention, including behavioural de-escalation strategies and non-violent physical interventions when necessary
  • Monitored client wellbeing in a homely environment and escalated safety concerns to appropriate authorities as required
  • Supported clients in accessing community-based activities, programs, and social outings
  • Encouraged positive behaviour and social interactions through consistent routines and role modelling
  • Attended regular team meetings and responded to shift coverage needs across multiple sites when required
  • HiFive Community Service (March 2023 to July 2025)

Education

Some College (No Degree) - Disability Studies

ALLAC Health College
Melbourne, VIC

Skills

  • Strong customer service skills including cash handling and good Communication skill
  • Personal care
  • Medication administration
  • Behavioural de-escalation
  • Care documentation
  • Assistive equipment usage
  • Community engagement
  • Crisis intervention
  • Team collaboration
  • Independent living support
  • Attention to detail
  • Time management
  • Housekeeping skills
  • Empathy and patience
  • Boundary setting
  • Flexible schedule
  • Disability awareness
  • Verbal and written communication
  • Adaptability and flexibility
  • Team leadership
  • Respite care
  • Transportation assistance

Certification

  • Certificate IV in Ageing Support
  • Certificate IV in Disability
  • NDIS Worker Orientation Certificate
  • Certificate in First Aid and CPR (Start Training Group)
  • Australia’s National Police Check
  • Working With Children Check
  • Driver’s License
  • NDIS Worker Screening Check
  • NDIS-Supporting Safe and Enjoyable Meals.
  • Food Handling Safety.
  • CPA Assist Clients with Medications.
  • Hand Hygiene for Allied Health Workers.
  • Manual Handling for Health Workers.
  • COVID-19 Training.
  • COVID-19 Infection Control Training.
  • COVID-19 Vaccination Certificate.
  • Comprehensive Vehicle Insurance.

References

References available when requested.

Timeline

Disability Support Worker

Ease Care Australia Pty Ltd
09.2023 - 07.2025

Disability Support Worker

Life With Choice Care Pty Ltd
07.2023 - 07.2025

Disability Support Worker and PCA

Neldah Care Pty

Some College (No Degree) - Disability Studies

ALLAC Health College

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Nicola Denise C.