Nicolas Merrill
Melbourne,Victoria
Summary
I believe that I have an expertise in my ability to communicate with others and deliver on sales goals as a result. These skills have only been honed further throughout my recent experience in hospitality. I am currently wishing to expand out of the sector into a role I am more suited to.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Sommelier
Lamaros Hotel
07.2022 - Current
- Frequently running wine tastings/dinners with of various producers around Australia and the world.
- Aiding in the coordinated of wine selection and restocking the cellar with over 750 individual bottles.
Hospitality Worker
True South - JBS
02.2022 - 07.2022
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
Shift Runner
Dominos
06.2021 - 02.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Analyzed sales figures and identified areas for improvement.
Education
High School Diploma -
Brighton Grammar School
Brighton, VIC11.2021
Skills
Communication: adeptly conversing with any group of people and utilising this ability to sell
Sales: Understanding what people need and being able to deliver for them
Organisational: efficiently organising spaces for beautiful presentation
Certification
RSA (Responsible service of alcohol)
Hobbies
I am extremely passionate about music and currently play three instruments. Furthermore, I love learning languages currently learning Spanish and Japanese.
Languages
Japanese
Elementary
Spanish
Elementary
Timeline
Assistant Sommelier
Lamaros Hotel
07.2022 - Current
Hospitality Worker
True South - JBS
02.2022 - 07.2022
Shift Runner
Dominos
06.2021 - 02.2022
High School Diploma -
Brighton Grammar School
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