Nicolas Matthew Saputra
Jakarta Utara,Jakarta
Summary
Driven professional with a proven track record at Tsg and Jaya Pelita Jewelry Store, excelling in organization and time management. Demonstrated expertise in data entry and statistical analysis, enhancing customer satisfaction and streamlining cash management processes. Skilled in telephone communication, achieving efficient operational flow and positive client interactions.
Overview
2
2
years of professional experience
Work History
Receptionist
Jaya Pelita Jewelry Store
12.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Delivering purchase items to the customer
Cashier Manager
Tsg
06.2022 - 08.2022
- Managed daily cash deposits, ensuring accuracy and timely submission to the manager.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Bachelor of Applied Finance - Finance
Macquarie University
Sydney, NSW03.2024
Diploma of Accounting - Accounting And Business Management
Macquarie University International College
Macquarie Park, NSW06.2020
Skills
Organization skills
Time Management
Statistical Analysis
Data inputting
Basic accounting
Billing and Invoicing
Additional Information
Joined in the Indonesian Students' Association in Macquarie University for 2 years in fund raising team.
Languages
English
Professional Working
Timeline
Receptionist
Jaya Pelita Jewelry Store
12.2023 - 02.2024
Cashier Manager
Tsg
06.2022 - 08.2022
Bachelor of Applied Finance - Finance
Macquarie University
Diploma of Accounting - Accounting And Business Management
Macquarie University International College
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