Nicole-Ann Cumming
Stockport,SA
Summary
Currently employed as a Support and Test Equipment Technician on P8 Aircraft with BDA, leveraging extensive experience in servicing support equipment, executing modifications, troubleshooting issues, and performing risk assessments to ensure optimal operational efficiency. Demonstrated expertise in organizational forward-thinking and meticulous attention to detail consistently results in timely task completion and enhanced workplace safety. Previous roles at Raytheon AvWorks included managing the GSE database, ensuring timely calibrations, and serving as 2IC for the avionics section while contributing to audits on logistics and engineering processes. A decade of service in the Royal Australian Air Force provided robust training on various aircraft platforms and technical equipment, solidifying a strong foundation in aviation maintenance and safety protocols.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Tool Store Supervisor
Boeing Defence Australia
07.2022 - Current
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on inventory management and customer service protocols.
- Implemented strategies to enhance team performance and improve customer satisfaction scores.
- Monitored stock levels, coordinated replenishment, and minimized shrinkage through effective loss prevention techniques.
Support & Test Equipment Technician
Boeing Defence Australia
01.2017 - Current
- Reviewed and clarified engineering specifications and drawings to support project development and compliance.
- Provided expert assistance to troubleshoot and rectify equipment malfunctions, ensuring operational continuity.
- Ensured compliance with stringent maintenance requirements aligned with Boeing, RAAF, and DASR standards.
- Conducted routine inspections and maintenance on aerospace equipment to ensure operational readiness.
- Streamlined inventory management systems for parts, improving accessibility and reducing delays.
- Diagnosed technical issues and implemented effective solutions to minimize downtime.
- Trained junior technicians on safety protocols and best practices for equipment handling.
Engineering Officer
Raytheon
01.2015 - 01.2017
- Oversaw updates and rewrites of publications.
- Designed and developed replacement parts for Orion systems.
- Analyzed and documented defects and deficiencies to enhance product quality.
- Developed and documented MIERs to ensure compliance and operational efficiency for various equipment.
- Updated GSE records and coordinated with OEMs to authorize necessary repairs.
Avionics Technician
Raytheon
01.2001 - 01.2015
- Executed servicing and calibration of nitrogen and oxygen components and systems.
- Conducted thorough troubleshooting and fault finding to ensure efficient equipment repairs and updates.
- Reviewed and assessed workplace policies and procedures to identify areas for improvement and enhance organizational effectiveness.
- Oversaw job scheduling, personnel training, and safety compliance for a team of 8 members.
- Executed management of GSE database while facilitating the calibration process for equipment.
Avionics Technician
Royal Australian Air Force
01.1991 - 01.2001
- Performed essential aircraft maintenance and flight line responsibilities to ensure operational readiness.
- Assisted in refueling and defueling aircraft to ensure operational readiness. Supported the replenishment of oxygen supplies for aircraft maintenance. Collaborated with team members to maintain safety standards during refueling operations.
- Diagnosed and repaired aircraft faults to ensure operational safety.
- Performed maintenance and repair tasks on various electrical armament and oxygen equipment to enhance operational reliability.
Skills
- Ability to think analytically, strategically and identify improvements
- Strong leadership and mentoring skills
- Excellent avionic technical and diagnostic knowledge
- Excellent influencing, communication and negotiation skills
- Quality and results focused
- Ability to lead, manage and work as a team and also with autonomy
- Customer focused from all levels
- Understand and drive innovation
Certification
- Certificate IV in Aeroskills- Avionics
- Completed a Frontline Managers Course
- Certificate IV in Workplace Health and Safety.
- Diploma in Quality Management.
- Completed a Mental Health First Aid Course.
- First Aid Certified
- Fire Warden Trained
- Current NV1 Security Clearance
- Test and Tag
- C – Car
- Forklift
Timeline
Tool Store Supervisor
Boeing Defence Australia
07.2022 - Current
Support & Test Equipment Technician
Boeing Defence Australia
01.2017 - Current
Engineering Officer
Raytheon
01.2015 - 01.2017
Avionics Technician
Raytheon
01.2001 - 01.2015
Avionics Technician
Royal Australian Air Force
01.1991 - 01.2001