Nicole Barltrop
ADELAIDE,SA
Summary
Detail-oriented professional with extensive experience in beauty therapy and bookkeeping. Known for strong analytical thinking and organizational skills. Ready to use expertise in client relations and service excellence to drive business success.
Overview
31
31
years of professional experience
Work History
Beauty Therapist
Beauty By Nicole - Business Owner
Fairview Park, SA
09.2008 - Current
- Provided facials, waxing, tinting, spray tans, BIAB and acrylic nails, manicures and pedicures for clients.
- Sanitized work areas daily to ensure a clean and safe environment. and maintained stock, meeting store cleanliness and visual merchandising standards.
- Educated clients on skincare routines and product use for better treatment results.
- Maintained cleanliness of treatment area to create a welcoming atmosphere for clients. and organized to support welcoming client visits.
- Guided clients in skincare routines and product application to enhance treatment outcomes and satisfaction.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Cultivated strong client relationships by delivering exceptional service and recommending additional salon services and products.
- Kept treatment area clean and organized to support welcoming client visits.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Collected payment from customers and scheduled next appointments.
- Provided assistance to customers to ensure they felt relaxed during their visits. in feeling relaxed and comfortable with the process.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Managed social media and marketing initiatives to increase brand visibility and draw new clientele.
- Researched similar businesses to determine competitive advantages.
- Analyzed market trends to inform product offerings and pricing decisions.
- Maintained accurate and complete records of all business transactions and interactions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Organized financial documentation and maintained filing systems for easy access.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, bookkeeping services to manage business operations.
- Provided assistance in preparing tax returns annually.
Bookkeeper
Slate Impressions Concreting
ADELAIDE, SA
01.2009 - 12.2013
- Managed accounts payable and receivable for various clients and vendors.
- Prepared financial statements using accounting software and spreadsheets.
- Maintained accurate records of transactions and reconciled discrepancies.
- Assisted with payroll processing and employee expense reporting.
- Prepared financial statements and reports for management.
- Reconciled bank accounts on a regular basis to detect irregularities or discrepancies in transactions.
- Assisted with month-end close processes including reconciling intercompany accounts and resolving discrepancies between actual results and forecasted figures.
- Developed and implemented procedures for managing accounts payable and receivable, payroll, bank reconciliations, and financial reporting.
- Managed vendor relations by responding promptly to inquiries regarding payment status or account balances.
- Processed customer payments accurately and timely according to company policies.
- Performed data entry of financial information into accounting software programs.
- Coded invoices for accurate record-keeping. to maintain organized and accurate records.
- Assisted with tax preparation and filing, including sales tax and income tax returns.
- Processed payroll to ensure timely payment to employees., calculated wages, deductions, superannuation, and issued paychecks to employees.
- Maintained accurate filing systems for all accounting records, including invoices, receipts and payments.
- Coordinated communication between departments regarding financial inquiries.
Beauty Therapist
Gauci Hair & Beauty
ADELAIDE, SA
03.2002 - 09.2008
- Provided personalized beauty treatments including facials, manicures, and massages.
- Consulted with clients to determine their specific beauty needs and preferences.
- Recommended skincare products based on client skin types and concerns.
- Demonstrated an understanding of skin types when recommending products or services.
- Advised customers on how to care for their skin between visits to ensure optimal results from treatments received.
- Applied makeup to achieve desired day-to-day and special event looks.
- Advised on makeup and skincare products, driving salon revenue through effective sales of specialized products and plans.
- Updated skills with latest beauty techniques through regular training courses.
- Maintained a clean and organized treatment area to ensure a welcoming environment.
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Collected payment from customers and scheduled next appointments.
- Supervised therapists to ensure high-quality service and adherence to salon protocols.
- Oversaw salon operations and coordinated staff to ensure efficient workflow and enhance customer satisfaction.
Beauty Therapist
Head To Toe Hair & Beauty
ADELAIDE, SA
03.2000 - 03.2002
- Provided expert nail care services including manicures and pedicures.
- Performed filing, buffing, polishing, trimming, and cuticle removal for customers.
- Educated clients on nail health and proper aftercare techniques.
- Provided excellent customer service through friendly interactions with clients.
- Maintained cleanliness and organization of workstations and tools.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
Sandwich Artist
Subway
ADELAIDE, SA
04.1998 - 03.2000
- Guided customers in menu selection and delivered exceptional service to enhance their dining experience.
- Prepared sandwiches according to customer specifications and Subway standards.
- Trained new employees on sandwich preparation techniques and service standards to ensure consistent quality.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Oversaw inventory management to maintain freshness of ingredients and support daily operations.
- Adhered to food safety protocols and sanitation guidelines at all times.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Operated the cash register, processing transactions accurately and efficiently.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Communicated effectively with coworkers regarding customer needs and concerns.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Food Service Worker
Wendy's
Tea Tree Gully, SA
01.1996 - 03.1998
- Served meals to customers in a friendly and courteous manner.
- Prepared food items according to standardized recipes and safety guidelines.
- Followed health regulations to ensure food safety and sanitation compliance.
- Maintained cleanliness and organization of kitchen and dining areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Operated kitchen equipment safely and efficiently during food preparation.
- Monitored inventory levels and reported shortages to management promptly.
- Operated cash register to process cash, check, and credit card transactions.
- Resolved complaints effectively to ensure customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Diploma In Beauty Therapy -
TAFE SA
SA12-2000
Nail Technician Certificate 3 -
TAFE SA
SA07-1998
Year 12 SACE Certificate -
Golden Grove High School
Golden Grove, SA12-1997
Skills
- Beauty treatment techniques
- Client consultation
- Client relations
- Customer service
- Social media marketing
- Problem solving
- Analytical thinking
- Time management
- Organizational skills
- Communication skills
- Relationship building
Affiliations
- School Parent Volunteer - Camps and Excursions
- Volunteer - Son's football Club
- Mother - Manage 2 son's in daily operations and house keeping
Timeline
Bookkeeper
Slate Impressions Concreting
01.2009 - 12.2013
Beauty Therapist
Beauty By Nicole - Business Owner
09.2008 - Current
Beauty Therapist
Gauci Hair & Beauty
03.2002 - 09.2008
Beauty Therapist
Head To Toe Hair & Beauty
03.2000 - 03.2002
Sandwich Artist
Subway
04.1998 - 03.2000
Food Service Worker
Wendy's
01.1996 - 03.1998
Diploma In Beauty Therapy -
TAFE SA
Nail Technician Certificate 3 -
TAFE SA
Year 12 SACE Certificate -
Golden Grove High School