Nicole Byrnes
Pitt town,NSW
Summary
I take pride in working efficiently in a team and independently. I have attention to detail and bring a positive attitude. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. I am eager to continue developing my skills and contribute to a supportive work environment.
Overview
4
4
years of professional experience
Work History
Supervisor
Petbarn
09.2024 - Current
- Received and unpacked deliveries
- Worked a POS system
- Assist the store and encourage coworkers to reach KPIS, sales and donation goals
- Assisted the management in running the team in day-to-day activities
- Trained new hires
- Assisted management in daily operational tasks such as stock management and inventory control
- Resolve customer complaints to ensure a positive experience
- Managed opening and closing of the store including handling cash and reporting to management
- Contributed to team meeting and discussions
- Customer service, handling phones calls, handling word and excel sheets, handling emails
Animal Attendant
Pet Resorts Australia
02.2024 - 08.2024
- Completed basic dog washes and dries
- Provided and made meals for cats and dogs
- Administered medication to cats and dogs inc. oral, topical
- Provided enrichment for our animals boarding
- Ensured proper cleaning practices for all kennels in use
- Communicating with customers daily about their pets
Supervisor
Sydney Pet Resort
12.2021 - 02.2024
- Assigned tasks to coworkers
- Assisted management in the day-to-day activities of the business
- Provided enrichment for our animals boarding
- Administered medication to cats and dogs inc. oral, topical
- Trained new hires
- Completed basic dog washes and dries
- Contributed and led team meetings and discussions
- Provided and made meals for cats and dogs
- Managed reception including phone calls, word and excel documents, customer service and emails.
- Posted videos and photos on social media inc Facebook
Night fill / Grocery team / Online pick packer
Woolworths
10.2021 - 02.2022
- Picked and packed customers groceries in a timely manner efficiently
- Used handheld scanners to scan groceries
- Received in and unpacked groceries in a timely manner
- Packed away groceries to the shop floor and ensured the shop was faced up
- Used a handheld scanner to scan in gaps and fill gaps in the store
Education
Certificate II - Animal care
Taronga Training Institute
Mosman, NSW07.2024
Higher school certificate -
Windsor High School
Windsor, NSW12.2021
Skills
- Stock management
- Employee training
- Friendly, positive attitude
- Multitasking Abilities
- Leadership
- POS system operation
- Cash handling
- Microsoft Excel
- Attention to detail
- Time management
References
- Miesha Reed, 0434 723 815
- Daniel Lee, 0432 583 211
- Lydia Williams, 0478 687 789
Affiliations
volunteer Hawkesbury show 2021
volunteer fun run Blacktown 2021
volunteer fun run Blacktown 2021
Timeline
Supervisor
Petbarn
09.2024 - Current
Animal Attendant
Pet Resorts Australia
02.2024 - 08.2024
Supervisor
Sydney Pet Resort
12.2021 - 02.2024
Night fill / Grocery team / Online pick packer
Woolworths
10.2021 - 02.2022
Certificate II - Animal care
Taronga Training Institute
Higher school certificate -
Windsor High School