Nicole Calleja
Werribee,Victoria
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Self-motivate and brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
26
26
years of professional experience
Work History
Administrator and Support
Novus Corporation
01.2017 - 12.2022
- General office duties support
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-day-day duties accurately and efficiently.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Customer service and Liaison
Bella Vista Eyeware
01.2014 - 01.2017
- Reception/Customer greeting,
- Client management systems
- Store management and product maintenance
- Operations of EFTPOS & HICAPs terminal
- Accounts receivable
- Visual merchandising
- Basic optical repairs
- Successfully communicated with entities inside and outside of business.
- Maintained knowledge of latest requirements and support strategies.
Alternative therapist & consultant, Meditation facilitator
The readers Daylesford
01.2014 - 01.2017
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
Alternative therapist & consultant
Arc Of Joan
01.2009 - 01.2013
- Meditation facilitator
- Creating workshop content
- Retail sales
- Meditation & workshop Facilitator
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Sales Consultant
Trent Jewellers
02.2002 - 11.2004
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
Finance Sales Representative
RACV Bourke St Branch
05.1994 - 12.2001
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used coordination and planning skills to achieve results according to schedule.
- Duties included Insurance and membership consulting
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Obtained and interpreted financial statements to assist in credit limit reviews.
Education
No Degree - VCE Secondary College Year 12.
Mary Mckillop College
Werribee, VIC12.1992
Skills
- Skills Summary
- Adaptability, Patient
- Customer service, customer liaison,
- Excellent verbal and written communication,
- Team player builder and manager
- Stakeholder Relations
- Business Administration
- Relationship Development
- Data Confidentiality
- Administrative and Clerical Support
Timeline
Administrator and Support
Novus Corporation
01.2017 - 12.2022
Customer service and Liaison
Bella Vista Eyeware
01.2014 - 01.2017
Alternative therapist & consultant, Meditation facilitator
The readers Daylesford
01.2014 - 01.2017
Alternative therapist & consultant
Arc Of Joan
01.2009 - 01.2013
Sales Consultant
Trent Jewellers
02.2002 - 11.2004
Finance Sales Representative
RACV Bourke St Branch
05.1994 - 12.2001
No Degree - VCE Secondary College Year 12.
Mary Mckillop College
Similar Profiles
Francis Inocence CusiFrancis Inocence Cusi
Technical Specialist at Novus Transact Philippines CorporationTechnical Specialist at Novus Transact Philippines Corporation
Alec SmithAlec Smith
Maintenance/Housekeeping/Central Supply at NOVUS Adult Care ServicesMaintenance/Housekeeping/Central Supply at NOVUS Adult Care Services
Deepika GargDeepika Garg
Software Developer at Novus Connect Pvt. LtdSoftware Developer at Novus Connect Pvt. Ltd